Senior Software Engineer (CRM & Marketing Platform)

TripAdvisor, Needham, MA, United States

Know better. Book better. Go better.

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there. We believe in championing the diverse perspectives, experiences, voices, and abilities of our employees, travelers, candidates, business partners, and industry peers. This inspires us to think bigger, act more fearlessly, improve constantly, and always remember – we are better together.

If you’re looking to build something new, thrive in a fast-paced environment, and are eager to join a team working with the latest and coolest Customer Relationship Management (CRM) technologies - then we’d love to hear from you!

Tripadvisor is growing its world class Customer Relationship Management Engineering team and is looking for CRM Engineers to contribute to architecture and development. Tripadvisor provides a unique, global work environment that captures the speed, innovation and excitement of a startup, at a thriving, growing and well-established industry brand.

We take pride in our Customer Relationship Management and are looking for a superstar to add to our  high-performing team. 


Job Description

As the newest addition to the Marketing Tech Platforms / CRM, you will be responsible for:

  • Use the latest and coolest CRM technologies
  • Provide major architectural and development contributions to the internal CRM high performance and low latency Platform
  • Develop new and improve existing CRM analytics pipelines and tools
  • Drive innovation, generate and promote new ideas, solve complex problems in innovative way 
  • Touch code at every level - from the UI, to the servlets and backend services, down to the database
  • Develop user-facing products at every level using Java, PHP, SQL, HTML, CSS, JavaScript on a Mac/Linux platform
  • Be responsible for the code quality and the development culture on the team
  • Mentor junior  engineers
  • Work with core engineering, marketing, and our content teams to lead our continuing initiatives to maintain high content quality


  • BS or MS in Computer Science or equivalent
  • 6 years of software development experience
  • Proven technical leadership solving complex problems 
  • Experienced in developing code for low-latency, high-volume systems
  • Solid understanding of Java and Object-Oriented architectures
  • Experience working in PHP, HTML, CSS, SQL, and JavaScript
  • Solid understanding of AJAX and other Web 2.0 technologies
  • Solid understanding of micro-services and cloud technologies
  • Solid knowledge of Linux and its standard utilities
  • Must be able to document code faithfully and take good coding practices seriously
  • The successful candidate will communicate well, be committed to delivering quality work on an aggressive schedule, and must be able to function independently as well as part of a team
  • Prior experience in small startup environment a plus
  • Knowledge of CRM Technologies and experience developing CRM Analytics Tools is a plus.


What you’ll get

Tripadvisor provides a unique, global work environment that captures the speed, innovation and excitement of a startup, at a thriving, growing and well-established industry brand. At Tripadvisor, you will be part of a dynamic, fun, and energetic team where you can immediately make meaningful contributions. 

  • Highly competitive base salary 
  • Annual bonus program
  • Stock grant
  • Generous Paid Time Off Policy
  • 401k Matching Program
  • Excellent health & dental options
  • Paid Parental Leave 
  • Summer Fridays
  • Annual Wellness & Fitness Benefit
  • Annual personal travel reimbursement
  • Life & Accident Insurance coverage
  • Access to our Employee Assistance Program
  • + much more!

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at [email protected].




About TripAdvisor

TripAdvisor® is the world's largest travel site*, enabling travelers to unleash the potential of every trip. TripAdvisor offers advice from millions of travelers, with 500 million reviews and opinions covering 7 million accommodations, restaurants and attractions, and a wide variety of travel choices and planning features — checking more than 200 websites to help travelers find and book today's lowest hotel prices. TripAdvisor branded sites make up the largest travel community in the world, reaching 390 million average unique monthly visitors** in 49 markets worldwide. TripAdvisor: Know better. Book better. Go better.

Want to learn more about TripAdvisor? Visit TripAdvisor's website.