Uncubed

Retail Operations Associate (Part-Time)

Trunk Club, Chicago, IL

Clothes You'll Love, Stylists You Can Trust


Part-Time: 25-30 hours per week

Working for Trunk Club

When you join Trunk Club, you join the Nordstrom family. Our fast-paced and entrepreneurial environment is paired with the strong history and experience of a retail legacy. We have access to some of the greatest minds in retail and technology and are constantly creating innovative strategies to develop the ultimate apparel solutions. We welcome your adaptability, your curiosity, and your passion to contribute to our unparalleled shopping experience! 

About the role

We are a close-knit team focused on providing an exceptional service experience to our members, while assisting on all on-site operations. You will support our stylists and management team in all sale and operational activities, seeking every opportunity to improve service standards. This is an awesome opportunity to be a part of a fun and growing team!

What you'd do every day

  • Greet every member who enters our Clubhouse in a warm, friendly and professional manner
  • Provide remarkable support to our growing sales team 
  • Ensure all merchandise is returned to our on-site inventory neatly and promptly
  • Correspond via email and chat with our Live Service team to solve member problems
  • Coordinate logistics of deliveries and returns
  • Fold product from in-house appointments and run the shelves
  • Perform all necessary operational store functions
  • Assist with unpacking/tagging/folding new product and stocking the shelves
  • Maintain knowledge of new and old product (brands, styles, colors, etc)
  • Follow all store operational policies and procedures 
  • Assist in receiving and stocking all supplies needed to run the sales office
  • Maintain the space while keeping it up to standards of cleanliness

Requirements

  • 0-2 years of retail experience, preferably in a luxury store environment  
  • Ensure proper store maintenance, cleanliness and safety standards
  • Must have a positive, high-energy, and friendly personality 
  • Ability to communicate well, verbally and in written correspondence with all teams
  • Ability to work well in a fast-paced, team-orientated environment that requires a high degree of multi-tasking 
  • Must be able to obtain an alcohol permit according to state and federal regulations
  • Knowledge of Google programs preferred
  • Ability to problem solve and think critically
  • Able to lift and carry up to 50 pounds
  • Ability to work flexible hours 
  • Bachelor’s degree or relevant work and/or retail experience

Physical demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is required to frequently stand; walk; use hands and fingers, reach with hands and arms.

About Trunk Club

We do things a bit differently at Trunk Club. We’re a fashion retailer, but we don’t simply sell clothes. We help men and women discover their unique personal style by investing the time it takes to get to know who they are and who they want to be. Our stylists establish their own base of clients, working personally with each one to build a wardrobe of apparel and accessories from premium brands such as Theory, John Varvatos, and AG. We’ve helped clients dress for work, the weekend, and even their weddings, creating a business model The New York Times called “revolutionary.”

Want to learn more about Trunk Club? Visit https://www.trunkclub.com/