Commercial Counsel, APJ

Twilio, Singapore

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Because you belong at Twilio

We are looking for a mid-level commercial counsel to join our growing legal team in Singapore. You will be responsible for partnering with Twilio’s sales team and other internal stakeholders to manage large volumes of deals through review, negotiation and signing. You will be required to give ad-hoc legal advice on various issues and to take ownership leading projects on process improvement. 


We are looking for a talented and creative lawyer who is passionate about work, savvy about contract negotiations and closing deals. This job is for you if you are passionate about building cross functional relationships and working with varied teams including Sales, Privacy, Partner Alliance, Sales Operations, Deal Desk and Pricing, Finance, Professional Services and Product teams. You must have a positive can-do attitude and thrive in a fast-paced and dynamic environment and be eager to get involved in different projects. You must dedicated to providing excellent customer service by wearing your customers shoes, and being empathetic. Be an individual who pays attention to detail, has excellent judgment and people skills. You should be someone who does not indulge in shenanigans, with keen interest for learning new things and improving performance. Of course, we are looking for someone who is eager to be a contributing member of a fun, supportive and high functioning team. 

Minimum Qualifications:

  • Qualified lawyer (APAC qualifications preferred) with strong academic credentials and demonstrated record of success or experience as a lawyer
  • 3 + years of corporate transaction experience with experience with commercial contracts with a mix of in-house and law firm experience.
  • Ability to structure, draft and negotiate a high volume and broad range of contracts, including sales, partnership, licensing, professional services and NDA’s.
  • Good knowledge of privacy regulations, including but not limited to, GDPR and experienced with handling and dealing with privacy related questions in contract negotiations. 
  • Proven ability to provide entrepreneurial, quick-thinking, pragmatic, business-oriented advice and to properly balance risks and business reward.
  • Outstanding communication skills, both written and verbal, and ability to advocate for a position while maintaining collaborative and open-minded approach.
  • Appropriately triage a heavy workflow, setting appropriate priorities with clients and delivering results efficiently.
  • Exercise mature and reliable judgment while enjoying the company's enthusiastic, informal and fast-paced environment.
  • Ability to work independently and as a team.
  • Thinks creatively and continuously devises solutions to drive and improve internal processes.
  • Experience with Salesforce, DocuSign and JIRA systems.
  • Experience in initiating and managing internal projects for process improvement.
  • Exercise mature and reliable judgment while enjoying the company's enthusiastic, informal and fast-paced environment.


As Commercial Counsel, you will:

  • Draft, review, negotiate and manage a wide range of legal agreements.
  • Advise Twilio’s internal clients on contract interpretation and negotiation.
  • Assist with the development of policies and procedures, and standard template language to be used in contracts.
  • Train and advise contract specialists on the Legal Team on the preparation, negotiation and execution of form-based agreements.
  • Create processes and procedures to help support a rapidly-growing, global business.
  • Champion Twilio’s mission, ethics and integrity by ensuring that Twilio’s compliance policies are in practice and protect the company from risk, comply with all applicable local laws and regulations, and are in line with Twilio’s values.


Twilio’s legal team prides itself on the trust it has built across the business through consistently providing practical and sound legal advice. Your unique skill set and experience are critical to help support our thriving and growing business and reinforce the trust and partnership we have cultivated with teams across the company.

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development and your entire employee experience.  We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion and innovation and we want you and your ideas to thrive at Twilio.


This position will be in our beautiful, new and expanding Singapore office in Beach Road. You will enjoy our office perks: free lunch once a week, snacks, massages, board games, along with our bi-weekly global All Hands and more. What you will also get to experience is a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience,  understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance. #LI-POST

About Twilio

Twilio's mission is to fuel the future of communications. Developers and businesses use Twilio to make communications relevant and contextual by embedding messaging, voice, and video capabilities directly into their software applications. Founded in 2008, Twilio has over 800 employees, with headquarters in San Francisco and other offices in Bogotá, Dublin, Hong Kong, London, Madrid, Malmö, Mountain View, Munich, New York City, Singapore and Tallinn.

Want to learn more about Twilio? Visit Twilio's website.