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Manager, Software Engineering - Media Recordings

Twilio, Remote - Spain

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See yourself at Twilio

Join the team as our next Engineering Manager.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to lead a team with unique capabilities in processing and handling real-time media in a hybrid cloud environment based on an Infrastructure as Code paradigm focused on programmability, elasticity and efficiency as core objectives.

Twilio Video & Interactive Live Streaming products enable developers to build highly differentiated immersive experiences that delight customers by integrating video and audio experiences directly into their applications via simple cloud API’s and with on-demand global reach. 

Responsibilities

In this role, you’ll:

  • Lead and grow a team of passionate engineers through their journey to development and operational maturity. Provide support and guidance that enables the team to self-organize and to achieve sustained high velocity and predictability.
  • Manage employee career development by providing coaching and mentoring to junior engineers while guiding senior contributors to maximize their potential. 
  • Serve as the team’s Scrum Master, breaking down roadblocks as well as managing communications with stakeholders and dependent teams. Create a culture of continuous improvement through retrospection.
  • Participate in architecture reviews with a strong product focus on recordings, VOD, DVR and media processing
  • Collaborate on roadmaps with Product Managers and Engineering leaders to ensure the team has clear direction and priorities.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • You have 2+ years of leading a team as Manager with people reporting responsibilities. You are first and foremost a people person who has the ability to attract and motivate top talent. You are curious, collaborative, humble and have empathy as a key trait.
  • Proficient in one or more modern programming languages used in distributed systems stacks such as Java, C#, Go or Rust in addition to scripting languages used for automation. Working knowledge of HTTP and other interprocess communication protocols.
  • Experience with major cloud platforms such as Amazon Web Services, Google Cloud Platform, Azure or OpenStack.
  • You have been a developer with significant distributed systems experience including an understanding of factors affecting performance and availability.
  • You are a strategic thinker and thrive operating in broad scope, from conception through continuous operation of 24x7 services. As a pragmatist, you are able to distill complex and ambiguous situations into actionable plans for your team. You are someone who has solved complex problems and has the aptitude to navigate uncharted waters.
  • You are well-versed in agile processes, continuous integration and test automation.

Desired:

  • Perseverance and rigor in the tasks to accomplish
  • Ability to respect commitments, prioritize tasks and follow procedure
  • Oriented on teamwork, collaboration and knowledge sharing
  • Excellent problem solving skills
  • Autonomy

Location 

This role will be based in Madrid or remotely in Spain. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].

About Twilio

Twilio's mission is to fuel the future of communications. Developers and businesses use Twilio to make communications relevant and contextual by embedding messaging, voice, and video capabilities directly into their software applications. Founded in 2008, Twilio has over 800 employees, with headquarters in San Francisco and other offices in Bogotá, Dublin, Hong Kong, London, Madrid, Malmö, Mountain View, Munich, New York City, Singapore and Tallinn.

Want to learn more about Twilio? Visit Twilio's website.