Head of Public Sector

Twilio, Remote - US

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Because you belong at Twilio

The Who, What, Where and Why

Twilio is looking for a Head of Public Sector, reporting to the Vice President of Sales within our Public Sector Vertical. Your role will focus on developing and growing the Public Sector vertical from a revenue and new logo perspective. In this role you will work directly with customers and partners to support our field team to drive Twilio adoption in the market. You will be the domain expert for Public Sector globally for Twilio.


  • Minimum 7 years experience working in technology in the Public Sector Vertical
  • Strong customer facing presence (CXO, IT and Business Leaders)
  • Experience working in a software company and working with cross-functional resources to built-out Vertical Solutions on an existing technology platform that has generated revenue and value for the customer
  • Experience working with sales and technical pre-sales, building out go-to-market sales kits to drive market penetration
  • Hands on experience with program managing vertical solutions which includes: collecting, tracking and prioritizing vertical business requirements, working with technical resources to ensure timelines are met, collaborating with marketing to develop marketing assets and event planning, working with partner team to track partner relationship progress ensuring key milestones are met
  • Hands on experience with Sales Enablement / Sales Performance programs


  • Develop strategy for Public Sector GTM execution plan, understand key use cases, be the customer and partner facing expert to ultimately drive new customers and partner revenue growth
  • Work closely with sales and pre-sales team to drive strategy and land new customers across the globe for Public Sector vertical
  • Partner with marketing to develop Public Sector content, collateral, notebook blogs and demand generation plan. Attend key industry events and plan & execute Twilio events
  • Work closely with partners to develop strategic relationships & reference architectures for partner led Public Sector Solutions to drive adoption and train ISV & SI partners on Twilio
  • Identify and build out repeatable use cases where we can develop solutions to drive higher revenue in the Public Sector Vertical
  • Act as a thought leader in the industry by authoring white-papers, speaking at events, and engaging with customers to ensure the technical win


Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. The Global Sales team plays an integral role in building out our customer base and bringing Twilio to developers, non-profits and enterprise to make an impact on their services. Twilio is truly unique; we are a company committed to your growth, your learning, your development and your entire employee experience.

We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion and innovation and we want you and your ideas to thrive at Twilio. Come join us.    


This is a US based Remote opportunity with a strong preference for the D.C area. What you will also get to experience is a company that believes in small teams for maximum impact; that strives to balance work and home life, that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves. We seek people who naturally demonstrate our values, who are challenged by problems, empower others to thrive, people who can draw the owl and not be beholden to one playbook.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #LI-POST

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].

About Twilio

Twilio's mission is to fuel the future of communications. Developers and businesses use Twilio to make communications relevant and contextual by embedding messaging, voice, and video capabilities directly into their software applications. Founded in 2008, Twilio has over 800 employees, with headquarters in San Francisco and other offices in Bogotá, Dublin, Hong Kong, London, Madrid, Malmö, Mountain View, Munich, New York City, Singapore and Tallinn.

Want to learn more about Twilio? Visit Twilio's website.