Sales Operations Manager

Twitch, San Francisco, CA

Video platform and community for gamers

Twitch Sales is a global sales organization dedicated to providing major brand partners with compelling and effective customized media, sponsorship and event programs. The global sales org is comprised of business leaders, sellers, creative teams, engineers and product managers located in San Francisco, New York, London and Hamburg. The Analyst will focus both internally and externally providing daily, weekly and monthly reporting for the sales org and also helping drive revenue-generating projects, conducting opportunity assessments, and helping shape business prioritization. During a typical week, the Analyst may size new growth categories and opportunities for the sales team, prioritize those opportunities by creating financial models and present financial and operational results to senior Twitch and Amazon executives.  

The ideal candidate will feel equally comfortable heads-down in data and leading projects to completion, and will thrive in an environment of rapid context-switching. In this role, you will work cross-functionally across the entire organization including Commerce, Partnerships, Content, Marketing, Product, Engineering, Finance and Legal to understand all aspects of Twitch. As one of the first key hires to support a growing senior business team within sales, you have will the opportunity to play a key role in shaping the way the global organization reports on its activities as well as helping to define what those activities will be.


  • Create templates, dashboards and reporting systems that allow for constant refinement and reflection within the sales org leadership
  • Analyze data to draw out business insights to help sales leadership make informed decisions
  • Develop complex financial and operational models for new initiatives to inform business-driven product prioritization
  • Evaluate new opportunities through market research, opportunity sizing, and profitability analysis


  • 6+ years of financial/data/ analytical experience
  • Ability to drive strategic initiatives with minimal direction and little oversight on a day-to-day basis
  • You thrive in an environment full of ambiguity and are capable of both shaping and executing on Twitch’s vision
  • Comfort with communicating findings to senior management
  • Ability to prioritize multiple projects without compromising your work quality
  • Superior financial modelling and presentation skills
  • Prior experience in management consulting, data science and/or business-facing roles in tech preferred


  • Full benefits, including medical, dental, vision and life 401(k) savings plan with a company match
  • Catered daily lunch and dinners (and hearty breakfasts three times a week)
  • Unlimited snacks and drinks
  • Monthly in-office massages
  • Corporate gym membership
  • Commuter benefits
  • Flexible time off policy
  • Weekly happy hours and opportunity to attend one gaming event or tournament
  • Top of the line technology to help you build your own workspace
About Twitch

Twitch is the world’s leading video platform and community for gamers, with more than 100 million visitors per month. We connect gamers from around the world by allowing them to broadcast, watch, and chat with each other. Twitch’s live and on-demand video platform forms the backbone of a distribution network for video game broadcasters including pro players, tournaments, leagues, developers and gaming media organizations. Twitch is leading a revolution in gaming culture, turning gameplay into an immersive video experience. Learn more at http://twitch.tv.

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

About Twitch

Twitch is the world’s leading video platform and community for gamers. More than 100 million gamers gather every month to broadcast, watch and chat about gaming. Twitch’s video platform is the backbone of live and on-demand distribution for leading video game broadcasters including casual gamers, pro players, tournaments, leagues, developers and gaming media organizations. Twitch is leading a revolution in the gaming community, working to create a participatory experience that transcends gameplay.

Want to learn more about Twitch? Visit Twitch's website.