Senior Product Manager

Upside, Washington, DC

Finally, there's an Upside to business travel

We are an ambitious, well-funded startup with plans to change a $1 trillion-dollar global industry. This is no ordinary startup. We have a proven management team that has done it before, done it before together, and done it before in the travel industry. The company is overflowing with fiercely intelligent people who have tons of energy and an upbeat view of the future. We all act like owners and we get a huge kick out doing great work and doing it fast. We like it even more when we come up with a fresh way to solve a problem. Above all, we are devoted to solving customer problems, because that’s at the center of everything we do.


  • You manage the entire product lifecycle from strategic planning to tactical activities.
  • You have an innate ability to put yourself in a customer’s shoes and develop your products with their needs in mind. You elicit feedback from customers and stakeholders through interviews, surveys, testing and other discovery. You distill the results into action items.
  • You work seamlessly and collaboratively with UX/Design to provide a valuable and stress-free customer experience.
  • You are willing and able to plug in wherever necessary on product as our engineering priorities shift over time. You are skilled in implementing user experiences in a variety of platforms, including web, native, email and chat.
  • You are the business owner for your product and are the go-to resource for engineering, customer support and all stakeholders.
  • You balance product vision with execution - and are willing to roll up your sleeves. You thrive working with teammates, but can also operate autonomously to get things done.
  • You have used JIRA or a similar project management tool to manage an agile workflow. You know what an API, a CRM and an MVP are.
  • You have 5-7 years of experience managing product and product development. You have a Bachelor’s degree or related work experience.


  • Work with UX to develop a customer experience that is second-to-none.
  • Identify features and opportunities that will surprise and delight business travelers. Gather information from engineering and stakeholders to produce requirements for proposed features.
  • Manage one or more products as well as new features on the Upside Engineering Road Map.
  • Implement a user discovery plan for your product(s). Perform ongoing competitive analysis.
  • Write detailed epics and stories for approved features and work with engineers to deliver continuously in each agile sprint.
  • Communicate upcoming deploys to stakeholders and provide support after deploys, proactively offering information and answering questions while whistling and chewing gum. All at the same time!
  • Review dashboards and metrics to define usage patterns and opportunities for improvement.
  • Triage bugs and fight the occasional fire.
We’re beyond passionate about using cutting-edge technologies. We've developed a serverless web app using Lambda & S3 to power React and Meteor. Functional programming isn't just a phrase--we leverage Scala/Akka actors & Node microservices, dynamically scaling this infrastructure with Docker. To tie it all together, we're diving deep into machine learning with Apache Spark as we create the world's most intelligent decision engine.**

We are positive, passionate, playful, and always pushing to be better. Our team is a hodgepodge of challenge seekers, travel gurus, startup junkies, and data-miners who see the big picture.

You are motivated by disrupting the norm.
You have a great sense of humor and take your profession seriously, but not yourself.
Your entrepreneurial spirit drives your bias for action.
You are all about constructive feedback - you can dish it out and you can take it.
You thrive in the frenetic energy of a startup.

Competitive salary + equity 
Full health, vision, and dental coverage
Professional development stipend
401K plan 
Open paid time off 
Impromptu Nerf gun battles 
Upside Business Travel is an equal opportunity employer and encourages people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply. We are committed to being an inclusive place to work, while maintaining a workforce that represents the communities we serve.

About Upside

You deserve a better business trip. Upside is building a world-class team passionate about creating a product that will turn business travel from mundane to magical. This is no ordinary startup. We’ve already brought on some of the most passionate, intelligent and seasoned founding team members on the planet. Our founders started websites you’ve been using for years and are some of the most connected deal-makers in business. We are ambitious, well-funded and plan to change a $1 trillion global industry. If you're looking for challenging work that demands real thinking, bold action and big-time responsibility, then check out our available positions.


Want to learn more about Upside? Visit Upside's website.