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Apprenticeship: Tourism Sales Representative (Ausbildung: Kauffrau/-mann für Tourismus) (German Market)

Ventura TRAVEL, Berlin

Empowering Entrepreneurs to Succeed in Travel


As our apprentice for viventura you would get a deep and holistic inside into the work of Germany’s leading tour operator specialized in eco-friendly sustainable round trips to South American countries. The Group Travel Specialist Team of viventura has the challenge to create innovative, high quality tours for fair prices by choosing local providers, respecting cultures, people and nature. You will support us in achieving our goal to unite responsible tourism and authentic travel experiences in the countries our clients visit. As our apprentice you will also lead the clients to go through the different stages of a booking life cycle and support them in having the best travel experience.  

The basics you bring along

  • Passion for being in contact with our clients 
  • Knowledge of South America and its different countries
  • Being independent, proactive, open-minded, and positive 
  • Sense of responsibility towards customers, colleagues, and your own tasks 
  • Impeccable knowledge of German (native level)
  • Very good knowledge of English 
  • Basic knowledge of Spanish is advantageous 
  • Good knowledge of internet programs (browser, Skype, Google Applications)

What awaits you in your new job

  • Support our Travel Specialists in their tasks 
  • Being responsible for departures 
  • Create booking confirmations and travel documents 
  • Be in charge of customer communication per mail 
  • Answer customer inquiries by phone and/or e-mail
  • Check Website written content (feedback, travel reports, etc.)
  • Analyze our product portfolio & market
  • Improve our product presentation 
  • Handle inquiries with our incoming offices
  • Projects depending on aptitude and interest (after approx. 3 month)

What we promise you

  • Guaranteed different and challenging tasks every day 
  • Freedom to be creative in achieving results
  • Quarterly Social Days and Team Events 
  • Weekly team lunch
  • Diverse physical and mental health activities such as massages, sports course and meditation
  • International Team & friendly working environment 
  • Possibility to work out of other offices in the ventura network around the world
  • Colleagues who are a lot more than just co-workers
  • Good career opportunities within ventura TRAVEL
  • Work that makes sense and inspires customers
  • Opportunity to constantly learn and grow
  • Working in a fun, central office in Berlin Kreuzberg 100 m away from the Landwehrkanal
  • Visit our Career Page to get more insights to our office life

About Us

We are a network of Group Travel Specialist based in Berlin, who are passionate for South America and the development of eco-friendly sustainable round trips to South American countries. We have a great network of different local partners and providers and our shared goal is to create sustainable and beneficial travel experience for everyone involved. We at viventura enjoy working in a growing company where everybody shares and lives our vision and personally contributes to our success in better environmental practices.

Curious?

If you are passionate about what you do and consider yourself a positive, responsible and honest person, come join us and become our friend, not just our teammate. Does this job sound like something you’d love to do every day? Then we definitely want to hear from you and look forward to receiving your application (CV & Cover letter in German, creative third page in English).

About Ventura TRAVEL

About Ventura TRAVEL Ventura TRAVEL is a group of specialized brands offering high quality trips in different touristic niches. As part of our organization, we have diverse brands, some of which have been successfully operating in the tourism field for more than 15 years. Currently we have viventura, a leading tour operator specialized in South America and puraventura, a new venture specialized in Central America. In the future the perspective is to add other destinations to our network. Our calling is to be a parent enterprise for intrepreneurial business ideas. Ventura TRAVEL was established to support tourism intrepreneurs through investments and help them develop the best products and value for money in their niche market. viventura is highly specialized in South America tours, while puraventura concentrates on Central America only. By operating independently within the Ventura TRAVEL network, they act as global benchmarks in their own specific market.

Want to learn more about Ventura TRAVEL? Visit Ventura TRAVEL's website.