Senior Manager, Software Engineering

Visa, Austin TX, US

Everywhere you want to be

Duration: Full-Time

As a Senior Manager in the Acceptance Solutions Professional Services team, you will pave the way to deliver amazing features with the highest quality for CyberSource's strategic clients (merchants, acquirers and technology partners). Leading design, enhancements and the piloting of solutions across payment acceptance, payment security, payment analytics, fraud management and reporting. You will work with colleagues, who will support and challenge you daily. You will lead teams tasked with multiple projects ranging from full stack development of real-time transactional services, REST services API, Container based services to highly functional, secure, scalable and resilient real time and batching systems. You must be a self-starter, detail-oriented, have the ability to work in a fast-paced and highly dynamic environment, and be able to prioritize multiple demands. You will be responsible for creating and implementing best practices, finding areas of improvements, and coordinating multiple work streams.

Essential Functions

  • The creation of conceptual approach, technical analysis, design, development, unit testing, deploy and support activities.

  • Collaboration with business partners on requirements elaboration, workflow design, configuration, and business re-engineering.

  • Leading agile development teams in designing, developing, testing, supporting technical solutions across a full stack of development tools and technologies.

  • Evaluate options and provide recommendation on scope and scale of effort required to implement final requirements.

  • Able to work on multiple projects and initiatives with different/competing timelines and demands.

  • Collaborate with product vendors and systems integrators on delivery of solutions.

  • Work with delivery partners to review and finalize technical specifications, code review, version management, and implementation related activities.

  • Work with limited direction, usually within a complex environment, to drive delivery of solutions and meet service levels.

  • Collaborate across global businesses and technology organizations, providing sound business analysis, process, and change leadership.

  • Hire and develop a diverse team of talented engineers.

  • Coach/mentor others within sub-function. 

  • Teach others through informal sessions such as brown bags and tech talks.

  • Participation in support activities such as troubleshooting, defect research, code promotion, and configuration.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Basic Qualifications
• 8 years of relevant work experience with a Bachelor’s Degree or 5 or more years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
Preferred Qualifications
• 9+ years of work experience and a Bachelor’s Degree or 7 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 5 years of experience with a PhD.
• 2+ years of work experience leading engineering teams.
• Deep understanding of enterprise architecture and operational best practices for building and maintaining highly available / scalable applications.
• You have experience with consumer facing application development.
• Proven track record of responsibilities as a technical lead.
• Experience with Core Java, JEE technologies, Web technologies, JavaScript and container-based technologies.
• Experience with analytic techniques including process modeling, requirements elaboration, data modeling, and business use case and user interface prototyping.
• Experience with translating business requirements into technical designs.
• Experience with designing and building integrations using Docker, Kubernetes, Java, JavaScript, REST and SOAP web services.
• Experience with client-side technologies such as JSP, AJAX, JavaScript, JQuery and REACT.
• Highly proficient with Continuous Integration / Delivery framework (CI/CD), release and change management, Sprint based agile delivery
• Ability to work with teams in multiple geographical locations and time zones.
• Experience with Payment and/or Credit Card processing considered a plus.
Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

About Visa

Visa Inc. (NYSE: V) is the world’s leader in digital payments. Our mission is to connect the world through the most innovative, reliable and secure payment network - enabling individuals, businesses and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s relentless focus on innovation is a catalyst for the rapid growth of connected commerce on any device, and a driving force behind the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

Want to learn more about Visa? Visit Visa's website.