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Visa Solution Delivery Manager - Digital Product

Visa, Foster City CA, US

Everywhere you want to be


Summary:

Visa's Digital Solutions Product group is responsible for providing the product platform required to

deliver Visa’s Digital strategy and goals. The Solutions Delivery team works with key Global Client Partners to integrate them to Visa Digital products and platforms so they can enhance their product offerings into the marketplace. The Solution Delivery Manager will work closely with both internal product owners and external delivery leads in further shaping product roadmap, implementation documentation, process design and improvements, analytics, and stakeholder reporting. This position is ideal for a candidate with technology, project management and partner facing background, with opportunity to increase capabilities in each of those areas and growing towards partner facing solution design and implementation work.

Responsibilities

  • Support Visa Digital Product commercial rollouts

  • Support the on boarding process for clients and work with regional teams ensuring that sales team are accurately & suitably supported resulting in successfully closed deals

  • Support partner performance analysis towards business, product optimization or opportunities

  • Support team portfolio reporting, effectively communicating internal and external project status for an executive audience.

  • Contribute to developing internal and external product documentation including product and technical integration guides in support of partner integrations

  • Contribute to new process design, improvements, and operational excellence standards

  • Contribute to team organization, helping identify and organize around training and advancement curriculum, team collaboration approach, and general team activities.

  • Work in conjunction with regional staff to plan product rollout activities

  • Work in conjunction with regional staff with regards to supporting client integrations

  • Recommend improvements and enhancements to Visa product capabilities to product managers to accelerate adoption with key stakeholders in key marketplaces/segments/regions


BASIC QUALIFICATIONS

5 years of work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)

PREFERRED QUALIFICATIONS

  • Bachelor degree in computer/electrical engineering, computer science, business administration, project management, or equivalent technology expertise and acumen acquired through work experience

  • Strong communication skills with the ability to communicate technical concepts in a clear and articulate fashion to both technical and non-technical client audiences, in a sales-oriented manner

  • Ability to work across multiple teams in an organization

  • Strong technical skills and experience including but not limited to project management, software development methods and tools, software systems and data management, system infrastructure and operation and technical support.

  • Comfortable with project framework and learning that includes Application protocols such as SOAP, REST, XML, as well as general network, security and risk components.

  • Comfortable with using system tools (proprietary and/or industry standard) in performing data and transaction log analysis in support of integration work and product performance analysis.

  • MS Tools (Excel, Powerpoint), ability to handle large data and present to business insights.

  • Independent decision making required on daily basis with minimal oversight

  • Flexible in supporting a complex and varied workload

  • Advanced planning, organizational and problem solving skills

  • Exceptional project management skills with the ability to manage multiple activities with both internal and external stakeholders

  • Advanced written and verbal communication skills, exceptional interpersonal and presentation skills and the proven ability to influence and communicate effectively across regional and functional lines

  • Payments, ecommerce, and or mobile applications experience a bonus

  • Working and demonstrable knowledge of using SOAP, REST, XML and similar protocols

  • Understanding of mobile payments technology, including NFC, secure elements, contactless payments, online/remote payments, and in app payments are a plus

  • TRAVEL REQUIREMENT : This position requires the incumbent to travel for work up to 5% of the time.


Additional Information

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.

About Visa

Visa Inc. (NYSE: V) is the world’s leader in digital payments. Our mission is to connect the world through the most innovative, reliable and secure payment network - enabling individuals, businesses and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s relentless focus on innovation is a catalyst for the rapid growth of connected commerce on any device, and a driving force behind the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

Want to learn more about Visa? Visit Visa's website.