Director, Alternate Payments

Visa, Foster City CA, US

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CyberSource, a Visa company, is a world leader in payment acceptance, payment processing, risk management and payment security. Product Managers are the architects of CyberSource product offering and the primary drivers of product success and adoption by merchants, acquirers and technology partners.

The Director, Product Management, Alternate Payments is responsible for managing the engagement with key strategic partners/clients and roadmap/capabilities to adequately support. The role requires deep client interaction, a consultative approach and ability to prioritize/make tradeoffs.  To be successful in the role, the candidate must be comfortable in working with senior management in financial institutions, and understanding the complexities, funds flow, roles and responsibilities for settlement, and respective regulatory requirements of each stakeholder for alternate payments. The role requires a global mindset and knowledge of local payment methods in various regions.


  • Own all engagement with key strategic partners, clients and cross-functional stakeholders to accelerate the alternate payments business

  • Balance requirements across partner, market and client asks and manage expectations accordingly

  • Contribute to overall strategy and roadmap for alternative payments

  • Collaborate with key internal functional teams to develop product requirements to support partner/client roadmaps

  • Orchestrate/collaborate on joint roadmaps and product development with partner teams, write product/business requirements and follow through to successful launches

  • Perform User Acceptance Testing and ensure requirements were understood/implemented

  • Actively prioritize the product backlog; participate in pre-planning, prioritization and user story mapping sessions

  • The ideal candidate will have a strong consulting background with expertise in local payment methods across the world


  • 10 years of work experience with a Bachelors Degree; 10 years of work experience with Masters/MBA/JD/MD; or a minimum of 5 years of work experience with a PhD


  • 12-15 years in product management, preferably in payments products

  • Deep comfort in working with senior clients and/or partners and excellent presentation skills

  • Exceptional business acumen and ability to develop and execute a multi-year product roadmap with multiple workstreams

  • Deep knowledge of payments processing, local payments and regional nuances

  • Ability to problem solve in a fast-paced environment, manage customer and partner expectations and negotiate/influence internal and external stakeholders at all levels

  • Ability to coordinate complex cross-functional teams including technical and non-technical resources

  • Demonstrated ability to drive product vision, strategy, roadmap, and execution

  • Strong results-oriented leader; analytic and fact-based discipline

  • Team oriented, collaborative, diplomatic and flexible, with excellent presentation skills, including strong oral and writing capabilities

  • Ability to take ownership of complex, multi-faceted, open-ended problems and drive them to completion. Comfortable working with ambiguity.
  • Able to work independently in a matrixed environment

  • MBA or equivalent work experience preferred


  • This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms


  • This position requires the incumbent to travel for work 20% of the time.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

About Visa

Visa Inc. (NYSE: V) is the world’s leader in digital payments. Our mission is to connect the world through the most innovative, reliable and secure payment network - enabling individuals, businesses and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s relentless focus on innovation is a catalyst for the rapid growth of connected commerce on any device, and a driving force behind the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

Want to learn more about Visa? Visit Visa's website.