Senior Manager, Global Commercialization Strategy

Visa, New York NY, US

Everywhere you want to be

Duration: Full-Time

Company Description

Visa Inc. is a global payments technology company that connects consumers, businesses, financial institutions and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks. 

Visa does not issue cards, extend credit or set rates and fees for consumers. Visa's innovations enable its bank customers to offer consumers choices: Pay now with debit, ahead of time with prepaid or later with credit products. From the world's major cities to remote areas without banks, people are increasingly relying on digital currency along with mobile technology to use their money anytime, make purchases online, transfer funds and access basic financial services. All of which makes their lives easier and helps grow economies.


Behind the Visa brand are our talented employees who continuously raise the bar with innovative solutions and products that deliver the convenience and security of digital currency to more people all over the world.

The successful applicant will be a key team member of the Visa Direct Global Commercialization team, which is tasked with building and implementing Visa Direct’s strategy to scale across all regions and markets of focus. The successful candidate will be responsible for driving strategic projects, delivering insights and eventually becoming a subject matter expert in the use cases and markets Visa Direct is currently invested in. In particular, this role is responsible for leading the launch and growth of new use cases for Visa Direct.

While being in a very complex and critical position at Visa, you will excel at handling ambiguity and uncertainty. You know what it is like to start something from scratch, growing it structurally and methodically, and implementing impactful strategic plans. We are looking for people who have been directly involved in scaling a business or product through strategic implementation, and also exhibit a vigorous curiosity to maintain the Visa network as the best way to pay and be paid.

Visa Direct is a payment service that Visa provides to clients (issuers, acquirers, processors, merchants and service providers) to facilitate money movement to and from Visa accounts in the U.S. and around the world using Account Funding Transactions (AFT) and Original Credit Transaction (OCT).  Visa Direct consumer and business applications include person-to-person (P2P) transfer, person to micro-business transfer (e.g. payouts to shared economy providers), funds disbursement (e.g. insurance claim disbursements), and more.  The push payments market opportunity is estimated to be more than 80 Trillion (USD) of payment volume, replacing cash, checks, and ACH with push payments directly into bank accounts in real-time.

The Visa Direct Global Commercialization team plays a critical role in growing the Visa Direct business.  The team is responsible for go-to-market strategy and commercialization of Visa Direct across existing and new use cases and verticals. The team is comprised of a diverse group of global payments strategists, owning a four-piece approach to drive Visa Direct to become a market leading next generation product that will revolutionize how the world pays. In this four-piece strategy, this team is responsible for 1. owning Visa Direct’s global market strategy across all use cases and markets. 2. leading the activation of this strategy in coordination with cross-functional stakeholders like Sales, Client Services, Marketing, Communications and regional teams, 3. Driving strategic programming with existing and new clients to create economies of scale and partnering with them to grow Visa Direct’s footprint among their merchant clients, and 4. Developing the strategy for growth of existing programs to meet or exceed our longer term objectives throughout the existing client base.

Key Responsibilities:

  • You will own use case value proposition positioning, including strategy and growth optimization.

  • Own the launch and growth of emerging, high RoI use cases globally

  • Coordinate work across Visa’s internal teams such as Product, Marketing, Design, Sales, Operations, CSS, and Legal to manage market strategy workstreams

  • Growth optimization includes working with clients to grow existing programs using a consultative approach using various tools like co-marketing, streamlined UX and user journey, improved approval rates, etc.

  • Create a global go-to-market plan to scale specific Visa Direct use cases using a targeted approach for secondary enablers who can offer Visa Direct as a service in addition to existing payment services

  • Lead use case strategy research and analysis, informing the Global Commercialization team of insights across markets related to the commercial opportunity for Visa Direct, including market prioritization, use case optimization, determining RoI on specific market opportunities

  • Convey to leadership strategies to overcome market barriers as they relate to regulation, competition, product capabilities, ecosystem opportunities and social trends

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

This position is open to candidates in San Francisco, CA, Washington, DC, and New York, NY.

Basic Qualifications:

8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD

• MBA, relevant graduate degree or similar academic / professional experience
• Academic and/or professional background in international business
• 8 years of total experience with 4 years of post-graduate experience in management consulting, corporate strategy or global product strategy
• Experience in and a passion for payments and fintech
• Strong acumen in multinational corporate strategy, specifically in financial services, payments and fintech
• Ability to independently lead and manage projects with multiple work streams, with proven leadership success over a wide variety of functional business problems
• Excellent cross-functional collaboration capabilities
• Ability to structure and manage complex cross-enterprise projects and processes with multiple stakeholders
• Strong global business acumen and ease of communicating cross-culturally
• Passionate about working with colleagues across the globe to develop go-to-market and growth strategies for a rapidly growing business unit
• Superior analytical and problem solving skills, with demonstrated intellectual and analytical rigor
• Ability to clearly communicate compelling messages to management and external business partners globally
• Self-starter, team oriented, collaborative, and driven
• Top communication skills, including oral, writing and presentation capabilities
Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

About Visa

Visa Inc. (NYSE: V) is the world’s leader in digital payments. Our mission is to connect the world through the most innovative, reliable and secure payment network - enabling individuals, businesses and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s relentless focus on innovation is a catalyst for the rapid growth of connected commerce on any device, and a driving force behind the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

Want to learn more about Visa? Visit Visa's website.