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Manager, Sales Engineering - Visa DPS

Visa, Highlands Ranch CO, US

Everywhere you want to be

Duration: Full-Time


The Visa DPS Sales Engineering team is seeking a Senior Manager with proven technical acumen in an Issuer Processing environment. A successful candidate must demonstrate a high level of knowledge of all DPS processing systems DPS+, Forward and PAS and value-added products and services as well as strong understanding API capabilities and integration points with all stakeholders including DPS systems, client internal systems and third-party mobile providers.  Candidate must be a strategic thinker with strong analytical and problem-solving skills, as well as possessing an exemplary record of client facing interactions. The Sales Engineering Senior Manager will lead the necessary solutioning activities, including white boarding sessions, help position the pitch and present directly to clients in support of net new DPS wins and client retention.

In this role, collaboration is key, and the successful candidate will represent Sales Engineering on multiple cross functional teams including internal product steering committees.

Responsibilities

  • Maintain in depth knowledge across all the DPS Issuer Processing platform and Value-Added Services, with a strong focus on API products and new/emerging DPS technologies and product offerings i.e., Forward

  • Work across product teams to gain knowledge and create materials to lead knowledge sharing sessions, ensuring sales teams are well educated and up to date on DPS products and services.

  • Lead efforts to collaborate with third party providers to further understand DPS opportunities, roadmap development and integration with mutual clients. Mobile app providers, Host/Core providers

  • Identify product gaps and market opportunities, help drive discussions with stakeholders to close gaps.

  • Help evaluate and implement Sales Engineering engagement processes including internal and external stakeholders, particularly with new product launch Forward, Digital Issuance, etc.

  • Organize and lead client ideation and API white-boarding sessions with net new prospects and existing clients.

  • Create client specific comprehensive documentation for technical discussions during pre-sell ideation process.

  • Support the net new sales team throughout the sales cycle including collaborative client presentations on-site and virtually

  • Support the cross sales effort to increase Visa processing volume and expand penetration of Visa DPS products and solutions by building customized materials to position DPS as the best partner.

  • Foster in-depth and productive relationships at all levels with clients and within Visa.

  • Support junior Sales Engineering team members through knowledge share and mentorship.

  • Act as back up to the Sales Engineering Analyst for the RFP process.

  • Support various ad-hoc internal projects as assigned.

Unique Knowledge and Skills

  • Strong knowledge of Operational and IT payment processing environments.

  • Strong understanding of Visa and DPS API functionality.

  • Knowledge of the processing environment, key players, and market positions.

  • Exceptional written and verbal communication skills with the ability to establish effective relationships across all levels of management.

  • Keen interest in innovation and technology.

  • Exceptional ability to manage & foster internal and external resources and cross-functional relationships.

  • Strong analytical skills and attention to detail.

  • Comfortable with ambiguity and operating in an environment synonymous with change.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

In Colorado, this position has a minimum base salary of 114,500 USD and a midpoint base salary of 148,800 USD. The base pay may vary for other US locations. The base pay may also vary depending on job-related knowledge, skills, and experience. In addition, this position is eligible for annual bonus and annual equity.


Basic Qualifications
• 8 or more years of work experience with a bachelor’s degree or at least 5 years of work experience with an Advanced Degree e.g. Masters, MBA, JD, MD, or PhD or 2 years of work experience with a PhD.

Preferred Qualifications
• 9 or more years of relevant work experience with a bachelor’s degree or 7 or more relevant years of experience with an advanced degree e.g. Masters, MBA, JD, MD or 3 or more years of experience with a PhD.
• 4+ years with Payment Industry required.
• Experience with related sales, product and/or management experience in the payments industry.
• Proven ability to implement strategic initiatives with efficiency, professionalism and with demonstrated trouble shooting/problem solving skills.
• Proven track record of successful sales and/or relationship management.
• Experience in executing effective sales strategies for new payment products and services preferred.
• Experience with FI relationships, analysis, finance, and reporting.
• Ability to manage & grow internal and external resources and cross functional relationships.
• Ability to communicate and manage relationships with all levels of the client's organization.
• Ability to work independently and in collaboration with high level of success/achievement.
• Ability to travel as needed to ensure adequate on-site interaction with the client.
• Exceptional customer service and advocacy experience and mindset.
• Excellent written and oral communication skills.
• Proficient in Microsoft Word, Excel, and PowerPoint


Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

About Visa

Visa Inc. (NYSE: V) is the world’s leader in digital payments. Our mission is to connect the world through the most innovative, reliable and secure payment network - enabling individuals, businesses and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s relentless focus on innovation is a catalyst for the rapid growth of connected commerce on any device, and a driving force behind the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

Want to learn more about Visa? Visit Visa's website.