HR Business Partner

Vroom, New York City, NY

Great Prices. Better Cars. Shipped to You.

Vroom.com is a venture-backed, fast-growing start-up focused on revolutionizing the car buying experience. Our approach is unique in that we recondition pre-owned vehicles to a high standard, sell online, and deliver anywhere across the US. We have experienced tremendous growth in our first 5 years of operation and have become a disruptive force in the automotive industry. Vroom is an exciting, accelerating workplace, and there's no better time to join the team than right now.

Vroom is seeking a hands-on HR professional that can be a strategic partner to our Tech and Product teams in their pursuit of reaching key business objectives.  The HR Business Partner will support the full life cycle of HR process for their teams in addition to change management, coaching, and development. The role is critical in building a positive, performance-oriented culture through thought leadership and functional excellence.  


  • Partner closely with line and functional leadership to prioritize and manage all aspects of leadership and development for the business units.  Includes oversight of all HR processes such as goal setting, development planning and performance appraisal, etc.
  • Provide direct coaching on people management & organizational issues including organizational design, change management, team building, and overall effectiveness
  • Work alongside client groups to define workforce strategy and operational plans.  Liaise with other functions such as finance, recruitment, and facilities to ensure alignment across organizational stakeholders
  • Monitor culture through employee discussions, exit interviews, manager feedback, employee survey results, turnover analysis, etc. and suggest changes to improve results
  • Identify critical skill sets within the client group, nurture talent development, recruit and train for gaps, and ensure broad support for talent development overall
  • Partner with other HR leaders to ideate and improve key HR programs
  • Provide consultative guidance and coaching to managers and employees on human resources-related matters including policy interpretation and enforcement, ensuring alignment with corporate policies, goals, and objectives
  • Support and administration of processes such as training, coaching, and compliance monitoring
  • Provide leadership and provide guidance on functional matters such as compensation design and performance management, etc.
  • Manage and resolve complex employee relations issues by conducting effective, thorough and objective investigations
  • Ability to resolve disputes with empathy and professionalism resulting in minimal business disruption


  • Bachelor’s degree in business or related field, Master’s degree preferred
  • 8+ years of progressively responsible human resources experience, including at least 2 in a business partner role. Experience with engineering / product development teams strongly preferred
  • Breadth of knowledge on HR practices, procedures and HR laws and regulations
  • Demonstrate the ability to support and lead change as a champion for new initiatives and a coach for managers who are leading their teams through change
  • Understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the company
  • Enthusiastically embrace a high-volume workload, managing multiple tasks and priorities in a “roll up your sleeves” environment
  • Ability to work effectively in a rapidly evolving environment
  • Readiness to quickly build credibility and exert strong influence on key constituents
  • Ability to develop relationships as a trusted advisor and coach
  • High degree of business acumen; must understand the fundamentals of business
  • Enthusiastic team player with a strong drive to create a positive work environment
  • Excellent verbal and written communication skills
  • Limited travel is required


This full-time role offers competitive compensation; health, dental & vision insurance through United Healthcare; a 401k plan; fully company-paid short term disability, long term disability, and life insurance; access to a healthcare concierge service with virtual visits; and 15 annualized days of paid vacation.

But our biggest benefit is being part of a low-ego, high performing team that's transforming the used car market into a modern, online and data-driven industry. We are looking for people who want to be a part of a contemporary startup culture. What gets us out of bed is working with talented people on a mission that matters.

To Apply

If you think you might be who we’re looking for, apply below with your resume and a cover letter telling us why you think you’d be a great addition to the team.

About Vroom

Vroom’s mission is simple: we want to make buying a car as easy as ordering a pizza. By offering no-haggle pricing, an easy purchase process, and nationwide delivery, we’re well on our way. Quality, communication, and exceeding our customers’ wildest expectations mean the world to us. Vroom is an exciting, accelerating workplace, and there’s no better time to join the team than right now.


Want to learn more about Vroom? Visit Vroom's website.