Vroom is an innovative end-to-end ecommerce company that is revolutionizing the car buying experience. Our scalable, data-driven technology brings all phases of the vehicle buying and selling process to consumers wherever they are and offers an extensive selection of vehicles, transparent pricing, competitive financing, and contact-free, at-home pick-up and delivery. We have experienced tremendous growth and have become a disruptive force in the automotive industry. Vroom is an exciting, dynamic workplace, and there's no better time to join the team than right now.
The Vroom Fulfillment Team is looking for a person with a passion for cars, the ability to multi-task and an eye for quality! The Shipping Assistant contributes to our team's success by verifying vehicles are ready for transport and working with the carriers to begin their delivery the right way.
Vehicle Departures: Performing the pre-load inspection validating quality standards; preparing the vehicle for customer delivery; delivering the vehicle to the carrier for loading; verifying accuracy of transport documents at time of departure.
Customer Service: Documenting vehicle quality and presentation all through the eyes of the customer validating vehicle options / configuration in response to customer inquiries.
Along with Works closely with the Dispatch Manger to define prioritization and workload; contributes to special projects and strategic initiatives.
At least two years experience in automotive-related position
High school diploma or equivalent
Valid state-issued driver's license with no moving violations in the last two years
Able to operate multiple passenger vehicle configurations (e.g. manual transmission, navigation systems)
Proficient computer skills and familiarity using spreadsheets and data reporting tools
Proven self-starter able to work independently and as part of a team
Able to work a flexible schedule and travel in support of multi-location team
This full-time role offers competitive compensation; health, dental, and vision insurance; a 401k plan; fully company-paid short term disability, long term disability, and life insurance; access to a healthcare concierge service with virtual visits; and 15 annualized days of paid vacation.
But our biggest benefit is being part of a low-ego, high performing team that's transforming the used car market into a modern, online and data-driven industry. We are looking for people who want to be a part of a contemporary startup culture. What gets us out of bed is working with talented people on a mission that matter
Commitment to Diversity and Equal Employment Opportunity
Vroom is an equal opportunity employer that is committed to creating a work environment where all employees can find their drive. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspective and contributions. Our values of SPEED: Service, Progress, Employees, Engagement, and Development are only possible in an environment where every individual has the ability to bring their whole selves to work and contribute fully.
Vroom’s policy is to maintain a working environment that encourages mutual respect, promotes harmonious and congenial relationships between employees, and is free from all forms of discrimination and harassment of any employee (or applicant for employment or service provider) by anyone, including supervisors, co-workers, vendors, or clients. Harassment and discrimination in any manner or form is expressly prohibited. There is no tolerance for discrimination or unequal treatment of any kind on the basis of race, color, religion, creed, gender, sex, sexual orientation, gender identity or expression, pregnancy, sexual and reproductive health decisions, national origin, age, disability, genetic information, marital status or civil partnership/union status, familial status, military or veteran status, predisposition or carrier status, domestic violence victim status, alienage or citizenship status, unemployment status, sexual violence or stalking victim status, caregiver status, or any other characteristic protected by law.
This practice applies to all terms, conditions and privileges of employment including, but not limited to, recruitment, selection, promotion, demotion, transfer, layoff, rehire, termination of employment, development and training, compensation, benefits and retirement.
Vroom’s mission is simple: we want to make buying a car as easy as ordering a pizza. By offering no-haggle pricing, an easy purchase process, and nationwide delivery, we’re well on our way. Quality, communication, and exceeding our customers’ wildest expectations mean the world to us. Vroom is an exciting, accelerating workplace, and there’s no better time to join the team than right now.