Optician, The Loop

Warby Parker, Chicago, IL

Work behind the scenes or in the stores

Opticians strive to always provide our customers with an extraordinary shopping and ownership experience. Your role as an Optician will be to provide each and every shopper with expertise in optics, friendliness and professionalism.

What you'll do:

  • Ensure flawless accuracy in taking and recording measurements, adjusting and fitting eyewear and execution of all details as needed
  • Verify that finished eyewear meets optical standards and customer requirements/requests
  • Demonstrate exceptional product knowledge and accurately describe features and benefits of various lenses and our frames
  • Work with other team members to ensure all customers receive exceptional service throughout their shopping and purchasing experience
  • Comfortably explain eyewear prescription terminology to customers
  • Provide style consulting and help customers choose the best glasses for their personal style, face type, and lifestyle
  • Innovate and share best practices for sales and customer service so they can be implemented throughout the organization
  • Act as a representative for our brand to help educate and excite others about our mission and values

Who you are:

  • Passionate about fashion, eyewear and retail
  • Licensed Optician in states requiring a license to dispense or ABO certification in non-licensed states
  • Able to project a professional, fashion-forward image
  • Excited by a fast-paced, ever-changing environment
  • Great at communicating clearly and effectively- in person, on the phone, and online
  • Dedicated to making people happy– you exceed customer expectations with a great attitude while being a fantastic and fun team player
  • Self-starter with energy to spare
  • Excellent detail orientation and time management skills
  • Cool under pressure and capable of juggling a diverse set of responsibilities (including completing multiple assignments and handling a ton of customers competing for your attention)
  • Have the flexibility to work days, weekends and some evenings for store extended hours and/or events

Other details:

  • This is a full-time, hourly position.

About Warby Parker

Warby Parker is a transformative lifestyle brand with a lofty objective: to offer designer eyewear at a revolutionary price while leading the way for socially conscious businesses. By engaging directly with consumers, we’re able to offer ultra-high-quality, vintage-inspired frames for $95 including prescription lenses and shipping. 

Warby Parker

Want to learn more about Warby Parker? Visit Warby Parker's website.