Uncubed

Keyholder Advisor, Palo Alto

Warby Parker, Palo Alto, CA

Work behind the scenes or in the stores


As a Senior Advisor you will be  focused on supporting our efforts to deliver the best possible overall customer experience. Senior Advisors have an immediate and direct impact on the success of Warby Parker through customer interactions, process ideation and improvement, and various special projects. 

What you'll do:

  • Provide the absolute best customer service in our retail stores
  • Demonstrate exceptional product knowledge and be capable of giving expert style advice
  • Communicate Warby Parker's values and brand philosophy to customers
  • Strive continuously to think up innovative ways to reinvent retail
  • Anything that is needed to give our customers an amazing shopping experience
  • Serve as an acting manager in the absence of a manager on the floor
  • Responsible for opening and closing store
  • Manage cash transactions and closing out cash sales at the end of the day
  • Lead FOR and daily wrap-ups when a manager is not present

Who you are:

  • A seasoned expert at exceptional customer experience
  • A self-starter with a true entrepreneurial spirit
  • Positive, high energy, and eager to learn

Qualifications:

  • Background in retail, with at least six months experience (or more!)

About Warby Parker:

Warby Parker is a transformative lifestyle brand with a lofty objective: to offer designer eyewear at a revolutionary price while leading the way for socially conscious businesses. By engaging directly with consumers, we’re able to offer ultra-high-quality, vintage-inspired frames for $95 including prescription lenses and shipping.  We focus on the bigger picture, too: social innovation is woven into the DNA of our company, and for every pair of glasses purchased, a pair is distributed to someone in need.

Since all work and no play makes a dull day, we’re thoroughly committed to infusing our time with snacks, books, intramural sports, surprises, photo booths, and more. As a team member at Warby Parker, you can look forward to retail outings, do good events, and all sorts of other goodness.

In 2015, Fast Company named us the #1 Most Innovative Company. We’re also a certified B Corporation, which means that we are held to the highest standards of social and environmental performance.

Some benefits and perks of working at Warby Parker:

  • Health, vision, and dental insurance
  • Paid Time Off
  • Parental leave policy 
  • Retirement savings plan (401k)
  • Free eyewear (discounts for friends and family!)
  • Health & wellness stipend

About Warby Parker

Warby Parker is a transformative lifestyle brand with a lofty objective: to offer designer eyewear at a revolutionary price while leading the way for socially conscious businesses. By engaging directly with consumers, we’re able to offer ultra-high-quality, vintage-inspired frames for $95 including prescription lenses and shipping. 

Want to learn more about Warby Parker? Visit https://www.warbyparker.com/