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Senior User Experience Researcher

Wealthfront, Redwood City, CA

Plan your future and invest your money with an automated advisor


We’re looking for the first User Experience Researcher to join our design team. In this senior role, you will partner closely with designers, product managers, engineers, and the rest of the team to build amazing mobile and web experiences. You'll have the opportunity to take on research questions big and small. Playing a meaningful role in our product development process, you'll drive answers to critical questions, build insight at scale for our clients and help drive new concepts. It’s a great opportunity to work on an important problem and mission, and join a fun, collaborative team.

You will be successful in this role if you have experience and mastery over their methods, but aren't afraid to get scrappy, creative and invent new ways of collecting insights.

Responsibilities

  • Collaborate with Design and Product teams to identify research opportunities.
  • Design and execute a wide variety of research projects ranging from early ideation through to design validation.
  • Generate insights that influence product positioning, feature design and brand messaging.
  • Inspire teams with creative and compelling presentation of your results and findings.
  • Define design methodologies and lead the user experience research discipline at the company level.
  • This position reports into the Director of Design.

Requirements

  • 6+ years experience in applied product/design research.
  • Command over a wide range of qualitative methods and comfort with quantitative concepts.
  • Excellent communication and collaboration skills.
  • Self motivated, can work independently.
  • BA/BS degree in Psychology, HCI, Social Science, etc.
  • Knowledge of behavioral economics a plus.
Everyone across the financial spectrum deserves to live secure and rewarding lives. In order to successfully serve clients across the United States, the Wealthfront team is focused on hiring team members with a diverse range of backgrounds, experiences and perspectives. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Wealthfront’s vision is to optimize and automate our clients' finances exclusively through software. We've engineered a platform that delivers highly personalized advice and services including investment management, financial planning, and personal banking.

Wealthfront employees enable our clients to achieve their financial goals by developing sophisticated algorithms and investment strategies, intuitive user experiences and scalable infrastructure to continuously deploy mission-critical code. Join us as we help clients create their roadmap to financial freedom and scale from $11 billion in assets under management to trillions (yes, trillions).

About Wealthfront

Our mission at Wealthfront is pretty simple: we believe that everyone deserves access to sophisticated financial advice. Over the past five years, Wealthfront has built a technology company focused on re-architecting the finance industry. Some might call us ‘robo-advisor’, but we promise we’re made up of humans. Our world-class research team develops sophisticated and time-tested investment strategies, and our product and engineering teams build the software that enables us to deliver them automatically and at scale, right to your phone.

Want to learn more about Wealthfront? Visit Wealthfront's website.