General Manager - Key Accounts


WeWork, London United Kingdom

Make a life, not just a living.

WeWork is hiring a General Manager to work on our Global Key Accounts Team based in London. In this role, you will ensure the success and growth of a current book of business with a large Enterprise account(s). You will deliver extraordinary customer support for your client. You will develop strong relationships in and around the account. You will cultivate new partnerships and consult with clients to uncover their business needs. You will educate clients on how WeWork products can impact their top and bottom lines.



  • You will act as the main point of contact for servicing clients, resolving client issues in a timely manner and proactively coming up with client centric solutions

  • Develop a global account strategy for all of WeWork’s Enterprise product lines – e.g. WeWork, Global Access etc.

  • You will partner closely with the WeWork Growth and Product Development teams to ensure that the on-boarding of new clients is accomplished in an efficient manner

  • Ensure agreed upon deals are successful by consulting with clients on their business objectives and delivering product solutions/results to exceed expectations

  • You will be working closely with the client’s C-Suite (i.e. CFO, Head of RE, Head of HR, COO, etc.)

  • Develop close relationships with brokers and vendors (i.e. construction, facilities, etc.) tied to the client


  • 12+ years of commercial real estate, sales and/or account management experience

  • Bachelor's Degree from a top university, Masters Degree, MBA is a plus

  • Demonstrated ability to learn new methods, procedures, techniques

  • Will thrive in a hyper-growth, startup environment

  • Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision

  • Deep understanding of commercial real estate, real estate technology, construction, workplace strategy and architecture 

  • Experience using Salesforce, MS Office, Slack and Google enterprise suite of products is a plus

  • Strong history of quota / P&L overachievement 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About WeWork

In just 8 years, WeWork has grown into a global community, transforming people's workplaces into beautiful, inspiring environments. And that commitment to building the best workplaces in the world extends to their own employees. WeWork is driven by their mission: Create Your Life's Work. 

And that mission is paying off. WeWork's real estate portfolio covers more than 14 million square feet; they have more than 220,000 members and 234 locations (and counting).

If you're ready to change people's lives, take a look at the wide variety of roles they're hiring for.  

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Want to learn more about WeWork? Visit WeWork's website.