Contract Community Outreach Coordinator (India)
A global movement whose mission is to bring free educational content to the world
Hours: up to 20 hours per week
Duration: up to 6 mos
Preferred location and/or expertise: India
The Wikimedia Foundation is seeking a Contract Community Outreach Coordinator in India for the New Readers program. This position will work to build a network of volunteers, increasing collaboration with them and the Foundation’s New Readers team. This role requires Wikimedia Community experience. This position is a contract role. Duration is up to six months at up to 20 hours per week.
The New Readers program is working to bring readers from low-awareness regions, like India, to Wikimedia projects through increasing awareness and removing barriers to access. We work closely with communities in the countries that we’re active in, and we’d like your help to guide our collaborations and bring new community voices to the conversation.
We’d like you to do these things:
- Community outreach:
- Connecting with and building up a network of volunteers from Indic language wikis (and English), increasing the number of projects we can meaningfully interact with;
- Engaging communities in the program development process by acting as a conduit for community ideas, questions, and change requests, talking to editors about the ongoing work and how they can participate in it effectively both online and in person;
- Working with members of the New Readers team to build tools to support grants towards raising awareness, and supporting local grantees in those activities;
- Attend some regular team meetings (virtually) and ensure that gaps in documentation are addressed.
- Community input:
- Helping the team understand potential community roadblocks in developing features, programs, partnerships, etc.. Guiding us to solutions that work for local and global communities.
- Monitoring Wikimedia projects and other areas determined to be relevant (potentially to include mailing lists and social media) for discussions of New Readers program work;
- Summarizing input, feedback, and insights relevant to the process comprehensively and documenting those on Meta-Wiki;
We’d like you to have these skills:
- Bachelors degree or equivalent and 2+ years experience
- Fluency in 1 or more Indic languages
- Strong connections to community in your country and the wider region.
- Strong communicators (both spoken and written, particularly on-wiki), able to explain the ongoing work to different groups of users with different levels of involvement in the projects.
- Capable of neutrally representing our community within the Foundation and vice-versa.
- Able to focus on the larger picture, understanding and able to express which concerns and views are widespread and which are marginal or individual.
- Strongly empathetic - you excel at understanding the perspectives of others and bridging the gap between different approaches to the world.
And it would be even more awesome if you have this:
- Diverse language skills are a major plus. The Wikimedia movement is multilingual, so we aim to be able to talk to our different communities in their native languages.
- Experience with complex, multi-disciplinary projects. You will be the main contact point for many communities and other stakeholders not deeply familiar with these types of projects.
About the Wikimedia Foundation
At the Foundation, we build technology to help people everywhere access Wikipedia, across devices and in nearly 300 languages. We engineer privacy for our readers and editors so they can safely and securely explore Wikipedia. We create programs and initiatives to make Wikipedia freely available to more people in more parts of the world. We build new tools for the community of editors so they can continue to improve and grow Wikipedia. Roughly a quarter of our budget goes to supporting the community that make the site possible, including through grantmaking programs that enable volunteers and enrich the information on the sites.
The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply.
The Wikimedia Foundation is the non-profit organization that supports and hosts Wikipedia and several other Wikimedia free knowledge sites. Every month, the Wikimedia sites are accessed by more than a billion unique devices. Wikipedia consists of more than 40 million articles across hundreds of languages. Every month, more than 70,000 volunteer editors contribute to Wikipedia. Based in San Francisco, California, the Wikimedia Foundation is an audited, 501(c)(3) non-profit that is funded primarily through donations and grants. It currently employs over 240 staff members.