IT Specialist

Wolt, Helsinki, Finland

Hungry? Wolt.

About Wolt

Wolt is an Apple-awarded technology company building the one app for discovering and getting great food in your city. Choose a restaurant, build your order and hit send. Have your meal delivered to your home or your office and follow it by the minute.
Since launching in Finland in 2015, we've expanded to 15 countries, grown to +2.0 million registered users, and partnered with more than 5,000 restaurants and 10,000 couriers.

We’ve raised tens of millions of euros in funding from some of the biggest names in European tech, including EQT Ventures, Kees Koolen (partner at EQT Ventures and the former CEO of Booking.com), Ilkka Paananen (CEO of Supercell), Niklas Zennström (founder and ex-CEO of Skype), and Risto Siilasmaa (Chairman at Nokia).

We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way. Apple gave us their Editors' Choice, Wired named us one of the "Hottest Startups in Europe" (three times), Forbes included our CEO Miki Kuusi on their 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named us Company of the Year.

About the IT Specialist role

We are looking for an experienced IT professional to join Wolt's team in Helsinki as an IT Specialist. You’ll be improving the quality of life at the heart of the company, as you own both running and developing our software and hardware support, software access management and information security support and related projects.

With your talent, expertise and character, you make our everyday run smoothly and enable others at Wolt to concentrate on what they do best.

The role is located in our People team at our headquarters in Kamppi, Helsinki. It also includes helping out the 300+ people in the 15 other Wolt countries around Europe. There will also be lots of room to grow, as we tripled in our headcount last year and will see enormous growth this year, as well.

In the role, your core responsibilities will be:
- Software access and account management, including services such as Google Apps, Slack, VPN, AWS, etc.
- Providing day-to-day IT support to our fellow colleagues, either face-to-face or virtually
- Handling hardware orders and repairs as well as hardware asset management
- Defining key processes related to IT and asset management, end-user support and other key areas, like employee onboarding
- Shaping clear and smart tech support policies and instructions
- Keeping our meeting room A/V setups in shape
- Different kind of IT-related development projects

What we look from you?

What we will most appreciate is impressive experience in a similar holistic IT support / specialist / lead role combined with a positive "Let's do this!" attitude. You have previously shown that you get a lot of things done while keeping multiple balls in the air at the same time. You like a combination of being able to both share your expertise and learn new things every week.

Wolt is operating in 15 countries, and working with us requires lots of written communication in the form of emails, work chat (Slack) messages, guides and policies. What also comes in handy in this role is the ability to keep others up to date about what you are doing, when and why. That’s why we also put emphasis on clear and concise written communication skills in English. What’s also key is that you are a precise and meticulous person.

The best part about working at Wolt is that we have a damn awesome group of people working here, and there is never a dull day at the office. You're able to learn and develop yourself whilst having an impact on our surroundings, our culture and the people around you. Additionally, there is very little bureaucracy (our employees will testify to this!) and the organisation is extremely flat, giving a lot of freedom and responsibility to everyone.

If you start at Wolt, and we ask others how they find working with you, the answer would ideally be: “I love it. Communication and actions are fast, friendly, professional and thought-through. IT-related stuff is run better than anywhere else I’ve ever worked! <3”

What do we offer?

This is a key role in Wolt’s People team. You’ll get a chance to work in an international environment, in a fast growing technology company. You’ll get to be a part of a great team, having experienced colleagues to support you along the way. Finally, this will be a truly unique opportunity to see and feel how the people team, along with all key processes and practices, scale along with the growth and expansion of the company.

What should you do next?

We’ll hire someone for this role as we find the right person. Please apply as soon as possible. Especially if you get the feeling that you really, really want to join us. We appreciate people who really want a specific job, so make sure to show some passion about the role and about Wolt in your cover letter!

The people who give us the best feeling of a great fit will be contacted for an introductory chat, and if that goes well, we’ll give you an exercise to do that lets you show how you think and work.

If you have any further questions about the position, you can turn to: Matti-Esko Seppä, Head of HR, at [email protected]

Please also have a look at this brief intro to Wolt, including the video showing some of our faces! https://wolt.zapter.io/intro

Hoping to hear from you soon!

About Wolt

Wolt is a technology company building the one app for food. Be it discovering or getting great meals – takeaway, home delivery or to the table – Wolt takes care of it for you. Pick a restaurant, build your order, choose delivery, takeaway or eat in and hit send. Magic ensues. We’re based in Helsinki, Finland, and currently expanding throughout the Nordics and Baltics.


Want to learn more about Wolt? Visit Wolt's website.