Product Manager - Restaurant Experience

Yelp, San Francisco, CA

Connecting people with great local businesses

Yelp is looking for a Product Manager to guide our restaurant reservations platform. Yelp Reservations + Nowait are the fastest-growing restaurant management services worldwide, supporting nearly ten thousand restaurants. Local restaurants such as The Slanted Door, DOSA and LihoLiho Yacht Club in San Francisco rely upon Yelp to manage their restaurant. In addition, multi-location restaurants such as Buffalo Wild Wings, Broken Egg Cafe, and Texas Roadhouse rely upon Nowait to manage their restaurants.

Restaurants are demanding customers who rely on Yelp’s iPad apps to manage their business. They demand efficiency, intuitive interfaces, innovation and stability. You will excel at this role by collecting input from our users and translating it into an actionable product roadmap. You’ll work hand-in-hand with a large engineering team to build, measure, and scale the product. This role is a combination of vision, listening, execution, and measurement. In this role, you’ll have the opportunity to make a huge impact on one of Yelp’s fastest growing businesses.

What You Will Do:

  • Define features that enable restaurants to increase their reservations and operational efficiency.
  • Work with our passionate and talented engineering, design and management team to hone and iterate on your ideas.
  • Directly and indirectly connect with customers on a regular basis.
  • Manage relationships across teams, including marketing & account management.
  • Strive for design perfection but love to release and iterate.

We Are Looking For:

  • Experience: 2+ years of experience managing consumer or enterprise products.
  • Techie Cred: You should be a CS, Math or EE major with experience building software and using SQL to query data warehouse.
  • Problem Solver: Love to figure out complex problems and constantly think about how to make processes more efficient.
  • Design Chops: While Yelp PMs hold technical degrees, we're also passionate about design and have either schooling or significant experience building beautiful sites or apps. You should, too. 
  • Passion about the Restaurant Space: You love the world of restaurants and appreciate their core needs in a technology product.
  • A Conditional Love for Yelp: Like a BFF or a tee ball coach, you should love us but also be able to tell us what we're doing wrong.  You'll need to be able to dish out the criticism here and take it, too.
  • A Need for Speed Coupled With Cautious Optimism: Daily release cycle? Bring it, but still rock steady with stability and uptime.
  • Happy to Travel: This role requires spending time with teams located in Pittsburgh and San Francisco. You would be happy to spend time with both teams as required.
Send us a note sharing why you fit the requirements above and ideas on how you would improve Yelp Reservations!

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

About Yelp

Yelp connects people with great local businesses. Our users have contributed approximately 127 million cumulative reviews of almost every type of local business, from restaurants, boutiques and salons to dentists, mechanics, plumbers and more. These reviews are written by people using Yelp to share their everyday local business experiences, giving voice to consumers and bringing “word of mouth” online.

Want to learn more about Yelp? Visit Yelp's website.