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Regional General Manager, Yelp Restaurants

Yelp, San Francisco, CA

Connecting people with great local businesses


The primary responsibility of the Regional General Manager is to grow diners seated in their geographic region. They will be responsible for assessing the health of their market, setting the appropriate growth strategy, working with GTM teams (Marketing, Sales & Customer success) & internal partners (Strategic Operations, Community Managers, Product) to get buy in and execution of the strategy, and regularly report on progress to the GM and executive. 

The ideal candidate for this position will have the ability to quickly understand the market’s health, prospect base and communicate the value of our Restaurant Marketplace products and the Yelp’s network to both diners and restaurants. This position requires a highly motivated and energetic individual who possesses the ability to create strategy that positively impacts the bottom line. Success will be measured on the person’s ability to generate supply & diner growth from top restaurants in their territory. 

Key Responsibilities:

  • Build, lead & pivot a regional growth strategy for their assigned territories
  • Work closely in a cross departmental environment with Finance, Product, Engineering and Marketing teams to successfully achieve initiatives partnering with HQ
  • Motivate and leverage existing and new staff to continually up-level results and expectations to achieve increasingly higher levels of impact across all core operational metrics
  • Ability to assess metrics & pivot plans based on progress or roadblocks in market - strong communication and motivation skills to drive buy in to the new direction is a must
  • Identify additional upsell or pricing opportunities to increase ROI’s
  • Manage a cross functional team even if they do not directly report to you
  • Clear weekly, monthly & quarterly reporting to their teams and the Executive to communicate progress, return on investment and expectations

Requirements

  • MBA or experience working with P&L in a start-up or recognized company
  • 5+ years of hands on experience in project management, marketing, business analytics or operations
  • Restaurant experience a huge plus
  • Excellent communication, critical thinking and management skillsProven experience in influencing and driving business strategy
  • Track record of building teams and systems tied to success
  • Flexible schedule, this position will require weeknight and some weekend hours
At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”

We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recru[email protected] or 415-969-8488.

Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.

About Yelp

Yelp connects people with great local businesses. Our users have contributed approximately 127 million cumulative reviews of almost every type of local business, from restaurants, boutiques and salons to dentists, mechanics, plumbers and more. These reviews are written by people using Yelp to share their everyday local business experiences, giving voice to consumers and bringing “word of mouth” online.

Want to learn more about Yelp? Visit Yelp's website.