Yelp’s business products are critical to millions of small business owners. We’re looking for an experienced Product Manager to help grow our customer success and retention capabilities. Yelp offers many different types of marketing products geared towards different customer segments. In this role you’ll be lightening focused on creating new products and capabilities for Yelp Business Owner Accounts, which is the product used by our advertising customers to manage their marketing campaigns.
The team you’ll work with is scrappy, nimble, and fun. The culture at Yelp is a unique environment combining the best parts of being at a startup with the stability and resources of a successful public company. You’ll have full ownership of the product you’re working on and will be able to make fast decisions in a highly collaborative environment. We’re a rapid growth team yet we strive to never lose sight of the user experience. If you are passionate about building products that will impact small business owners, this position is for you.
What You'll Do
Help set the vision and manage the roadmap for Yelp’s Business Owner Accounts product on iOS, Android and web.
Work with our engineering and design teams to implement and roll out new business owner features (ex: developing new ad targeting capabilities, designing loyalty programs for customers).
You’ll be working across the full product stack at Yelp - everything from mocking up wireframes, to analyzing A/B test results with our data science team.
Communicate roadmaps and feature releases to executives, sales, business marketing, and other stakeholders at Yelp.
Manage the analyze/build/test/release process end-to-end.
Move quickly. We strive for design perfection but love to release and iterate.
What We're Looking For
4+ years of experience working with engineering, product and design teams.
Ability to take products and features from concept all the way through implementation; PMs at Yelp are in the driver’s seat--from setting the vision and building the business case to owning the results post-launch.
A passion for by building easy-to-use products for small businesses. You’ll be working on user-facing products so a customer-centric mindset is a must.
A problem solver with an analytic foundation and the ability to handle a significant amount of data and inputs.
Ability to communicate to engineers and executives in the same breath: this is a highly cross functional role that will require close communication across Yelp’s executive team while also helping set vision for a large group of engineers.
Love for Yelp: local is a competitive, exciting space and we’re looking for someone who’s tied to our mission of connecting people with great local businesses.
At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”
We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or 415-969-8488.
Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.
Yelp connects people with great local businesses. Our users have contributed approximately 127 million cumulative reviews of almost every type of local business, from restaurants, boutiques and salons to dentists, mechanics, plumbers and more. These reviews are written by people using Yelp to share their everyday local business experiences, giving voice to consumers and bringing “word of mouth” online.