Business Systems Analyst - Workday (Remote)

Yelp, Remote, Remote, United States

Connecting people with great local businesses

Yelp is looking for a Business Systems Analyst to join our People Technology team to help manage and scale our Workday environment. In this role, you will be working with People business leaders and collaborating with our People Technology team to deliver best-in-class system solutions. An ideal candidate will have exceptional analytical, communication, and problem solving skills and be comfortable interacting with all levels or organizations, including executive leadership.

This role will allow you to apply your functional Workday expertise to some of Yelp’s most critical hire-to-retire initiatives. You will work closely with your team to collaborate on creative solutions for technical challenges, provide inputs on the Workday roadmap, and provide direct impact to our business partners. You will interact frequently with senior management and must become a trusted thought-leader to our extended business partners.

This role will provide full Workday support, from report writing and data integrity to in-depth system configuration in the following modules: HCM, Benefits, Core Compensation, Advanced Compensation, Reporting, and Security.

Where You Come In:

  • Manage concurrent and complex people technology projects, including new people team implementations, evaluations and vendor releases for the successful implementation and adoption of new feature functionality.
  • Work with Yelp’s compensation team to design, configure and deploy compensation plans, eligibility rules, allowance plans, compensation grades and compensation grade profiles. Provide functional support for additional configuration changes as required by the compensation team.
  • Leverage your deep understanding of Workday’s Advanced Compensation module to identify areas to improve the compensation process.
  • Evaluate Workday issues and enhancement requests to determine business insight, validity, level of effort and prioritization for potential road map delivery. Determine if repeated issues, errors or training questions require changes to our Workday configuration or environment.
  • Partner with People Operations and other business leaders to meet evolving business requirements and lead enhancement opportunities, gather requirements, design, develop and implement system solutions improving the employee experience.
  • Foster ongoing Workday relationships – relevant memberships and engagement in Workday Community, User Groups and Conferences.
  • Develop Workday customer partnerships creating a network of resources for reference points and knowledge exchange in understanding implementation strategies and usage adoption models for Workday’s product suite.
  • Work with other team members on production support questions, issue resolution, diagnosing complex problems and providing high levels of customer service to the People Operations community.
  • Review and management of related Workday weekly updates and bi-annual release cycles; adhere to Workday best practices.
  • Maintain working functional knowledge across all People Operations systems across multiple function areas and teams, driving community collaboration and a commitment to a great support service experience.
  • Provide implementation support through transition to ongoing operations, including support of user acceptance testing, management of end-to-end issue resolution cycle and partnered leader in change management and user adoption plans.
  • Perform configuration, setup, develop test plans, and execute on delivering new Workday business processes and configuration updates.

What it Takes to Succeed:

  • BS or BA degree in computer science, business administration, or related technical field, or equivalent experience is required.
  • Strong functional knowledge of Workday’s Benefits and Advanced Compensation modules.
  • 3-5 years experience with Workday HCM including Workday implementation and post-implementation experience, with a focus in release management, optimization and/or backlog management.
  • Workday functional expertise and familiarity with technical offerings (EIB/Core Connectors/Integrations) is preferred.
  • Strong process improvement knowledge is required.
  • Ability to collaborate in virtual/remote environments.

At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”

We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco).

We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or 415-969-8488.

Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.

About Yelp

Yelp connects people with great local businesses. Our users have contributed approximately 127 million cumulative reviews of almost every type of local business, from restaurants, boutiques and salons to dentists, mechanics, plumbers and more. These reviews are written by people using Yelp to share their everyday local business experiences, giving voice to consumers and bringing “word of mouth” online.

Want to learn more about Yelp? Visit Yelp's website.