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Sr. Business Systems Analyst - Zuora (Remote)

Yelp, Remote, Remote, United States

Connecting people with great local businesses


Yelp is looking for a Senior Business Systems Analyst to join our Financial Systems team to help manage and scale our Zuora environment. We develop, enhance and support Yelp’s financial applications to streamline business processes and daily operations.  An ideal candidate will have exceptional analytical, communication, and problem solving skills and be comfortable interacting with all levels or organizations, including executive leadership.

Do you want to work with Finance, Engineering and Product leaders to deliver best-in-class system solutions? This role will allow you to apply your Zuora expertise to some of Yelp’s most critical Quote to Cash initiatives.  You will work closely with your team to collaborate on creative solutions for technical challenges, provide input on the Zuora roadmap, and provide direct impact to our business partners. You will interact frequently with senior management and must become a trusted thought-leader to our extended business partners.

We’d love to have you apply, even if you don't feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes.

Where You Come In:

  • Lead projects to scale the Zuora environment to meet Yelp’s business needs including integrations between Zuora billing, Salesforce.com, Avalara Tax, Oracle ERP and Data Warehouse systems.
  • Architect, design, configure and deliver subscription billing and revenue solutions, including Integrating usage data from Yelp’s platform.
  • Create and run data migration and mass-updates using the Zuora API set based on business requests.
  • Design workflow using Zuora workflow tool.
  • Drive continuous improvement of the business process on the Zuora platform.
  • Build and deliver reports in Zuora and insightful data to our business users.
  • Provide day-to-day end user support of Zuora functions to all levels of the organization.

What it Takes to Succeed:

  • BS or BA degree in computer science, business administration, or related technical field, or equivalent experience is required.
  • 5-7 years of experience with Zuora Billing.
  • Strong analytical and problem solving skill set.
  • Excellent communication and customer service skills.
  • Zuora CPQ and Revenue/RevPro a plus.
  • Ability to work with a fast-paced and agile team focused on strong execution.
  • Ability to collaborate in virtual/remote environments.
At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”

We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco).


We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or 415-969-8488.

Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.

About Yelp

Yelp connects people with great local businesses. Our users have contributed approximately 127 million cumulative reviews of almost every type of local business, from restaurants, boutiques and salons to dentists, mechanics, plumbers and more. These reviews are written by people using Yelp to share their everyday local business experiences, giving voice to consumers and bringing “word of mouth” online.

Want to learn more about Yelp? Visit Yelp's website.