Technical Program Manager - Data Infrastructure

Yelp, Remote, Remote, Canada

Connecting people with great local businesses

Yelp connects millions of people with great local businesses every day, and local businesses know it. More than 191,000 businesses subscribe to Yelp’s advertising products today, and those happy customers account for nearly all of our revenue. However, local business advertising is still a rapidly growing market, and there are millions of business owners who’ve claimed their Yelp profile and aren’t customers yet. That’s where you come in.

We’re looking for a savvy and tenacious program manager to support and develop our Data Infrastructure organization. Our Data Infrastructure ecosystem powers critical machine learning, real-time notifications, sales and marketing engineering, experimentation and data warehousing use cases across Yelp. You will partner with engineering managers, product managers, and data science leaders to help deliver Yelp’s next generation data infrastructure ecosystem. The Data Infrastructure group is located across London and North America; the group looks after our entire streaming infrastructure (Apache Kafka and Apache Flink) as well as our databases (MySQL and Cassandra) and data warehouse (Redshift). You can read more about our infrastructure in our engineering blog.

We’d love to have you apply, even if you don't feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes.

Where You Come In:

  • You will define and execute major initiatives that have impact across multiple organizations.
  • You will drive the roadmap and quarterly planning process for the Data Infrastructure initiatives across Engineering.
  • You will help align product decisions with company-wide objectives.
  • You will proactively identify and analyze complex, long-term engineering problems with leadership.
  • You will conduct research into new Data Infrastructure investments.
  • You will evangelize Data Infrastructure best practices across the company.
  • You will manage program dependencies, define milestones, assess risks and identify resource requirements.
  • You will provide transparency and predictability of initiatives for stakeholders.
  • You will foster and grow a fun, diverse, inclusive culture that reflects Yelp’s values.

What it Takes to Succeed:

  • You have 5+ years of experience in an engineering leadership or program management role working on complex projects with nuanced dependencies.
  • You can successfully build relationships with a broad set of internal stakeholders across various departments.
  • You've got excellent technical fundamentals with a solid track record of delivering results for large and complex projects.
  • You are comfortable coordinating initiatives across multiple locations (London, Hamburg and San Francisco)
  • You have the ability to communicate complex plans effectively.
  • You are able to bring order to a high-pressure, chaotic situation.
  • You are able to influence and build consensus across multiple teams and stakeholders.
  • You can help develop and drive internal process improvements across multiple teams. 

At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”

We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or 415-969-8488.

Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.

About Yelp

Yelp connects people with great local businesses. Our users have contributed approximately 127 million cumulative reviews of almost every type of local business, from restaurants, boutiques and salons to dentists, mechanics, plumbers and more. These reviews are written by people using Yelp to share their everyday local business experiences, giving voice to consumers and bringing “word of mouth” online.

Want to learn more about Yelp? Visit Yelp's website.