Security Systems Program Administrator

Yelp, San Francisco, California, United States

Connecting people with great local businesses

Duration: Full-Time

The Security Systems Program Administrator will be responsible for the administration of the Access Control, Badging, Video Surveillance, and other physical security systems. This individual will also provide assistance to the standard security deployment team when needed and may participate in After Hours On-Call rotation. The Security Systems Program Administrator will work closely with the members of Yelp’s IT team along with associated vendors to manage the day-to-day operations and security systems of Yelp.  
The primary purpose of this position is to provide a professional who has an effective level of security systems knowledge, i.e., security systems integration & maintenance, document control and vendor management, and project coordination management.  This position will fully support the physical security systems business operations of Yelp, which includes the implementation of best practices for security systems tools that fully support the client’s strategic objectives.  Additionally, the Security Systems Program Administrator will also be responsible for providing direction and guidance to the security systems vendors, globally.

This is a full time role with a required physical presence in the office.

What You'll Do:

  • You will administer Yelp Security Systems program in a manner consistent with the guidelines, methods, and operating policies set forth by Security Management.
  • You will assist in the security systems development strategy and provide recommendations to Security Management on the ongoing development of the Security Systems Program, including the technology to be utilized.
  • You will monitor the state of the systems vendor contracts and the performance of the systems vendors, will be the first level of escalation for resolution of issues, and will provide associated recommendations to Security Management when management action or contractual changes/modifications are required.
  • You will ensure that Security Systems Operating Procedures and processes are well documented, kept current, and followed by Security staff.  
  • You will obtain and maintain a high degree of programming knowledge and skill for all related security systems components.
  • You will track the performance of security systems integrators according to established methodology.
  • You will ensure troubleshooting, maintenance, and repair needs are addressed and/or assigned to security systems vendors in a timely manner, tracking the satisfactory resolution of all issues.
  • You will maintain an accurate inventory of security systems components and spare parts.
  • You will oversee vendor installations and upgrades of security equipment to ensure quality and satisfactory completion of vendor work product and to ensure that corporate installation standards have been achieved.
  • You will ensure all Testing and Quality Assurance programs are appropriately administered.
  • You will notify Security Management of recommendations for the development and advancement of the security systems.
  • You will accomplish other security systems tasks as assigned by Security Management.
  • You will keep Yelp management updated on the status of security systems projects and issues at assigned sites, making sure any issues resulting in potential security vulnerabilities are communicated swiftly.

Where You Come In:

  • You have a minimum of 5 years of experience in the security systems field, with specific experience and skills in: Security Systems Technology.  
  • You have administration experience with Lenel.
  • You have security system integration experience.
  • You have a Bachelor’s Degree or equivalent experiences; advanced degrees (e.g., Masters in Information Technology) desired.  
  • You have effective communication skills in both written and verbal formats
  • You have strong computer skills in the following, but not limited to: Word, Excel, PowerPoint, Incident Report databases, Security Access Control & CCTV systems. 
  • You have experience documenting controls including the invoice and ROI processes. 

What You’ll Get:

  • Available your first day: Full medical, vision, and dental (Employee-only plans available at no cost to the employee)
  • 15 days PTO per year for first 2 years of employment (accrual begins on date of hire); number of PTO days increases after 2 years of tenure, 5 paid wellness days, 12 paid holidays, 1 floating holiday
  • Up to 14 weeks of parental leave
  • Monthly wellness reimbursement
  • Health Savings, Flexible Spending and Dependent Care accounts
  • 401(k) retirement savings plan with employer match
  • Employee stock purchase plan
At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”

We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or 415-969-8488.

Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.

About Yelp

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