Product Manager - Trust & Safety
Yelp, San Francisco, CA
Connecting people with great local businesses
What You Will Do:
- Dig through data to prioritize the most impactful risks to Yelpers’ trust.
- Discover emerging trends in site abuse alongside our fraud analysts.
- Digest complicated problems into clearly framed measurable projects.
- Work with engineers to plan/build/test/release/measure abuse detection features.
- Weigh tradeoffs between complex models and simple heuristics.
- Coordinate incident response for spikes in content spam or fraud transactions.
- Evaluate build vs. buy decisions for third party vendors.
- Obsess over metrics, risk monitoring, and benchmarking our performance.
We Are Looking For:
- CS or engineering degree; ML or stats background preferred.
- 3+ years in product management, engineering management, or similar experience leading engineers and shipping products.
- Experience with data tools like SQL, R, or Pandas.
- Investigator instinct, sifting through symptoms to find the root cause.
- Communication skills to cut through complexity like a hot knife through butter.
- Empathy with the average non-techie Yelper.
- A passion to fight against spammers, scammers, and internet bad-guys.
- A healthy level of paranoia: What will they try next? Will we know about it?
Yelp connects people with great local businesses. Our users have contributed approximately 127 million cumulative reviews of almost every type of local business, from restaurants, boutiques and salons to dentists, mechanics, plumbers and more. These reviews are written by people using Yelp to share their everyday local business experiences, giving voice to consumers and bringing “word of mouth” online.
Want to learn more about Yelp? Visit http://www.yelp.com
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