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Sales Engineer

Yext, Tokyo, Japan

We put business on the map


Yext is the leading Digital Knowledge Management (DKM) platform. Our mission is to give companies control over their brand experiences across the digital universe of maps, apps, search engines, voice assistants, and other intelligent services that drive consumer discovery, decision, and action. Today, thousands of businesses including brands like Taco Bell, Rite Aid, and Steward Health Care use the Yext Knowledge Engine™ to manage their digital knowledge in order to boost brand engagement, drive foot traffic, and increase sales.

The Sales Engineer is responsible for understanding our customers and prospects needs’ and developing the appropriate solution footprint and benefit assessment. This involves performing the necessary needs assessment and analysis to clearly define the business objectives and capabilities, as well as the supporting business case, and demonstrating how those requirements are supported using Yext solutions.

Responsibilities

  • Partner with the Enterprise Field Sales team during the sales process to assist in developing account / opportunity strategies, planning and execution.
  • Utilize strong business acumen, including best practices and business processes, to understand and communicate business requirements and solutions strategy to customers and prospects.
  • Communicate the value of Yext solutions and position in the market place. Help shape the evolution of our solutions by partnering with Customer Success, Product Management, Product Marketing and Development.
  • Provide customer specific product demonstrations in support of requirements and business cases.
  • Create lasting, mutually beneficial relationships across enterprise accounts and strategic partners.
  • Develop a strategy and multi-year vision for account penetration.
  • Complete technical responses to RFPs and RFIs.
  • Offer guidance on technical aspects of Yext solutions as part of the sales process.

Minimum Requirements

  • Business level English skills; completely comfortable in a global work environment
  • Minimum 5 years of business experience preferably in a SaaS business environment.
  • Strong understanding of digital marketing/product experiences and an understanding of how they connect brands and consumers.
  • Sales and/or pre-sales experience with SaaS/Cloud products; experience in a marketing performance environment with a solid understanding of SEO and SEM is preferred.
  • Demonstrated history of quota attainment or team goal attainment.
  • Experience selling to and working with C-Level and top line management to understand business strategy and objectives.
  • Ability to develop business cases that communicate requirements and solutions strategy to enterprise level prospects and customers.
  • Excellent communication and presentation skills; must be dynamic in presenting ideas to clients and prospective clients from VP to C-level
  • Must work well in a team selling environment.
  • BA/BS Degree or similar college level education, MBA a plus.
  • Travel needs vary by territory

About

Yext has been named a Best Place to Work by Fortune and Great Place to Work® as well as a Best Workplace for Women. Yext is headquartered in New York City with offices in Berlin, Chicago, Dallas, Geneva, London, Paris, San Francisco, Shanghai, Tokyo and the Washington, D.C. Area. For more information, visit yext.com.

Yext is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or nonbinary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

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About Yext

Yext puts business on the map. Yext is defining a new category called digital knowledge management, which helps businesses manage all of the public facts that they want consumers to know across the digital ecosystem. The Yext Knowledge Engine™ lets companies manage their digital knowledge in the cloud and sync it to over 100 services in the PowerListings® Network. Yext Listings, Pages, and Reviews help businesses around the globe facilitate face-to-face interactions that boost brand awareness, drive foot traffic, and increase sales.

Want to learn more about Yext? Visit Yext's website.