Human Resources Business Partner

Yext, New York, NY

Yext is the leading Search Experience Cloud company

Yext (NYSE: YEXT) is building the next big thing in AI search, and the next big thing is answers.

With the explosion of information and data online, search has never been more important. However, while the world of consumer search has innovated over time, enterprise search has not. In fact, the majority of enterprise search is powered by outdated keyword technology that only scans for keywords and delivers a list of hyperlinks rather than actually answering questions. Yext, the AI Search Company, offers a modern, AI-powered Answers Platform that understands natural language so that when people ask questions about a business online they get direct answers – not links.

We have a big, audacious mission to transform the enterprise with AI search. To achieve that, we need bright minds and diverse perspectives to join our growing company and help us continue to disrupt an industry. Does this sound like you?

We are seeking an HR Business Partner who will be responsible for driving a diversity of strategic HR efforts, focusing on programs like learning and development, employee engagement and retention. This is an exciting opportunity to partner with business leaders in support of HR solutions and make an impact at all levels of the organization!  

In this position, you will partner with executives, managers and employees to provide HR consultation and support on HR initiatives in the areas of employee relations, diversity and inclusion, learning and development, administration, performance management, employee development and legal compliance.  You’ll also take the lead on coaching and developing Yexters, helping them navigate both the company and careers. Most importantly, you’ll be responsible for championing the culture and making sure Yexters are energized and having fun.  

What You’ll Do  

  • Lead client group through core HR processes (e.g., performance management, compensation planning, engagement surveys)  
  • Advise leadership on people-related strategy and decisions (including organizational design, planning, and compensation)  
  • Provide mentorship and develop leadership skills  
  • Collaborate within People Ops to develop company-wide strategies and programs based on data insights and contemporary organization and people performance theory  
  • Proactively manage legal risk; ensures manager and employee compliance with company policies and procedures, and governmental regulations  
  • Proactively respond to employee questions regarding but not limited to the following: employee relations, company policies, learning and development  

What You Have  

  • Degree in a Human Resources-related field preferred  
  • 5-7 years of HR Business Partner, Management/Business Consulting 
  • Experience supporting employee populations in Europe and being involved in day-to-day employment matters  
  • Experience completing and extending employment documents to employees based in Europe  
  • Strong mentality for continuous improvement and meeting or exceeding client expectations  
  • Comfortable rolling up your sleeves to get things done, and at the next moment being part of deeply sophisticated strategy discussions  
  • Strong analytical skills, including reporting, synthesizing data to identify themes and create solutions to address those issues  
  • HR Generalist skills, including employee relations and employment law, and performance management  
  • Strong advising and mentorship skills and the ability to build solid relationships with different people across the organization, both internationally and locally  
  • Outstanding verbal and written communication skills, with an emphasis on tact and diplomacy   

Bonus Points  

  • Experience working within a high-growth company 


Yext is committed to building an inclusive and diverse culture where every person is seen, heard and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.

About Yext

The customer journey starts with a question, and every day consumers search for answers about brands. However, they are increasingly served false or misleading information from sources other than the brand. Yext, the Search Experience Cloud company, exists to help brands regain and maintain a direct relationship with their customers. With a mission to provide perfect answers everywhere, Yext puts businesses in control of their facts online by delivering brand verified answers straight from the source — wherever their customers are searching. Companies like Taco Bell, Marriott, Jaguar-Land Rover, and thousands of businesses around the world use Yext to take back control of the customer journey, starting on their own website.

Want to learn more about Yext? Visit Yext's website.