The IT team at Zoox is looking for an AV and Client Services Technician. This role will span multiple responsibilities across IT offering flexibility and variety in day-to-day activities. A strong candidate will have a background in client services and AV maintenance with the ability to troubleshoot conference room gear as well as common networking issues. The IT team is small but closely knit requiring candidates to be highly motivated and self-driven. This will be a challenging but extremely rewarding job.
Manage, improve, and maintain all AV gear
Act as point-of-contact for all AV related issues
Strong communication skills
Be able to efficiently communicate via email and chat
Manage a fluctuating ticket queue, prioritize urgent tickets, and ensure tickets are addressed
Bachelor’s or Master’s degree in computer science, engineering, or related fields
Interest or experience in AV maintenance, client services, and common troubleshooting techniques
Strong interest in computers and AV equipment is required
2+ years experience working in an IT related field is preferred
Must be able to lift 50 lbs
Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of artificial intelligence, robotics, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.
You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.
Zoox is a Menlo Park, CA-based robotics company founded by Tim Kentley-Klay and Dr. Jesse Levinson to create autonomous mobility. Operating at the intersection of design, computer science, and electro-mechanical engineering, Zoox is a multidisciplinary team working to imagine and build an advanced mobility experience that will support the future needs of urban mobility for both people and the environment.