UX Researcher

Zoox, Foster City, CA

See jobs at Zoox

We are looking for a UX Researcher who has experience testing interactions with hardware and software and who has a passion for understanding what really makes a product feel wonderful for users. This role includes testing consumer user experiences to understand how well things work (functional) and how people feel about the experience (emotional) and testing internal tools to make sure they help others at the company perform critical tasks.


  • Design and conduct user research projects using a mix of qualitative (observations, interviews, usability studies) and quantitative (experiments, surveys) methods
  • Collaborate with other researchers, designers, product managers, and engineers
  • Align research goals and timelines with key internal decisions and deadlines
  • Understand why things succeed or fail with users and communicate those underlying reasons to others working on the project
  • Present findings with actionable recommendations for design and business decisions
  • Advocate for users’ needs in design and product meetings


  • 3+ years of relevant user research experience
  • Experience working with consumer hardware and software products or experiences
  • Familiarity with many research methods and understanding of when to recommend each
  • Strong communication skills (visual, written, and verbal)
  • Ability to analyze and synthesize research results down to core principles
  • Ability to see the big picture but also pay attention to the fine details
  • Be highly ambitious, self-directed, and organized
  • Passion for exploring emerging technologies

Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of artificial intelligence, robotics, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.

A Final Note:
You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

About Zoox

About us Zoox is a Menlo Park, CA-based robotics company founded by Tim Kentley-Klay and Dr. Jesse Levinson to create autonomous mobility. Operating at the intersection of design, computer science, and electro-mechanical engineering, Zoox is a multidisciplinary team working to imagine and build an advanced mobility experience that will support the future needs of urban mobility for both people and the environment.


Want to learn more about Zoox? Visit Zoox's website.