Technical Writer

Zuora, Beijing

Unifying order-to-cash for a dynamic subscription world

We’re Zuora. We’re changing the way people do business. And we’d like you to join us. We believe that to build a stellar product you need a stellar team. Zuora China is building a world-class organization full of game changers, innovators, and leaders who want to be part of the next wave of successful tech companies. This is your chance to get in on the ground floor with a pre-IPO company that’s set on a trajectory for massive growth. Interest piqued?
Zuora is seeking a Technical Writer in our Beijing office with great writing skills and a curiosity for figuring out how things work. You must be interested in learning and testing software, getting inside the head of a typical user, and turning complex ideas into simple instructions and conceptual articles.
Primary Responsibilities
      Research, write, and maintain high-quality online documentation.
      Become an expert on the Zuora application from both a technical and business standpoint.
      Ability to work independently and manage your own projects while fostering team relationships.
      Proactively communicate and collaborate with product managers, program managers, developers, QA engineers, and other technical writers.
Minimum Requirements
      Credentials to legally work in China. Position is located in Beijing!
      3+ years of technical writing experience. We will also consider related experience, such as experience as a technical editor, QA engineer, or programmer with writing experience.
      Proven ability to write documentation for software applications, technology processes and/or training materials.
      Excellent spoken and written English. All of our documentation is written in English.
      Must have a strong interest in technology and a willingness to learn. You will learn something new every day.
      Previous use of the following technologies; HTML, CSS, SQL, REST APIs, SOAP APIs or any programming language with the ability to understand code examples.
Bonus Requirements
      Business knowledge, such as knowledge of billing, payments, finance, or accounting.
      Knowledge of Salesforce
      Experience working with geographically dispersed teams and in a multicultural environment.
      Experience with the Agile software development process.
      Familiarity with API documentation tools like Swagger, Doxygen, or others.
      Working knowledge of Confluence and Jira or similar tools.
      Experience using Web authoring tools and content management systems

About Zuora

Zuora is a SaaS company and the world’s foremost evangelist of the Subscription Economy. Zuora’s leading subscription relationship management platform helps enable businesses in any industry to launch or shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, open new revenue streams, and disrupt market segments to gain competitive advantage.

Want to learn more about Zuora? Visit https://www.zuora.com/