Technical Architect

Zuora, Chennai, Tamil Nadu, India

Unifying order-to-cash for a dynamic subscription world


Zuora provides the leading cloud-based subscription management platform that
functions as a system of record for subscription businesses across all industries.
Powering the Subscription Economy®, the Zuora platform was architected
specifically for dynamic, recurring subscription business models and acts as an
intelligent subscription management hub that automates and orchestrates the entire
subscription order-to-cash process, including billing and revenue recognition.

At Zuora, every employee is the CEO of their career and leading our mission are over
1,200 passionate and innovative ZEOs who value freedom, responsibility and
accountability in equal measure because they have the capacity to makeshift
happen. Our culture isn’t an empty branding effort – our ZEOs love working here and
it shows in our 4.5+ rating on Glassdoor. We take it very seriously. We encourage our
employees to be curious, creative, and stay focused on our shared mission of
enabling our customers to be successful.

Zuora serves more than 1,000 companies around the world, including Box, Komatsu,
Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley,
Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London,
Paris, Beijing, Sydney, Chennai and Tokyo.
At Zuora, different perspectives, experiences and contributions matter. Everyone
counts. Zuora is proud to be an equal opportunity employer committed to creating an
inclusive environment for all.

Zuora is looking for Technical Architect(s) to join our Center of Excellence team to
help Zuora customers embark on their subscription economy journey. The candidate
will have an opportunity to develop his/her analytical, product, and technical skills
needed around the Zuora Platform, Quote-to-Recognition (CPQ, Orders, Billings,
Payments, and Finance) domain. 

Primary Responsibilities

  • Design and develop platform/product extensions, as per Zuora SAAS delivery
    methodology, that meets the additional functionality specified by the Client
  • Actively leads, monitors and reviews the Technical Solutions being developed
    by multiple Technical Consultants working on multiple projects
  • Ability to translate business problems into technical solutions and delivering
    business value
  • Communicates professionally and in the correct business form. He/She is a
    trusted senior member of the Zuora project team and can be relied upon to consistently communicate directly   with   the   client   including   facilitating
    conference calls and status meetings, and deep technical design sessions with
    audiences of senior customer resources"
  • Be the solution expert. He/She is essentially the Solution Architect covering all
    the Technical perspectives involved in the client's Zuora Implementation

  • Is highly proficient in Technical  Design  methodologies,  designs Technical
    Solutions, and can write technical design documents for the most complex
    requirements   and   for   several      Highly   proficient   in   articulating
    technical design and building mitigation plans into designs. Is highly proficient
    in creating Technical Designs with reusability in mind
  • Will proactively develop additional technical skills for the team i.e. identify
    state of art programming languages, development trends, frameworks, and
    provide recommendations to Tech COE leadership
  • Assists team to develop additional technical skills via mentoring, training,
    reverse-shadowing and weekly one-on-one.
  • Liaise with Zuora Solution Architect in guiding the Customer and Partners to
    develop certain types of platform extensions
  • Develops the   knowledge   of   the   programming   stack   needed   for   complex
  • Leading workshops and design sessions, advising on design best practices,
    writing and reviewing technical and business design documents, publishing
    white papers on technical concepts

Required Experience and skills

  • Master of Business Administration (MBA) or Bachelor of Engineering
    (Computer Science) or equivalent
  • 5 to 8 years of relevant experience in advanced Programming development or
    Software Consulting
  • Good knowledge of Object-Oriented Programming, Software Analysis &
    Design, Test-driven development
  • Expert knowledge of the programming stack needed for complex projects. Has
    3 years of 'expert-level' stack Development and Technical solutioning
  1. In languages/platforms - Java, Javascript, HTML5, C#, Ruby, Rails, PHP,
    Python, Salesforce - Visual Force & Apex, Web Portals, and/or related
    technologies, ASP.Net, API’s, Unix/Linux scripting, SQL, PL/SQL, and
    Oracle Database
  2. Technical Frameworks - Hibernate, React, Angular
  3. Platforms - AWS, Azure, Salesforce, Heroku
  • SQL Scripting knowledge to be able to query data, create complex joins, and
    reformat existing table
  • Expect programming in Powershell, Bash, or other scripting language to
    automate tasks and troubleshoot existing tools
  • Expert in RDBMS concepts, DML and DDL operations
  • Expert in writing Technical Design Documents for complex requirements
  • Knowledge of Order to Cash or Finance business processes

Additional or Optional Skills


  • Knowledge of Salesforce, Apex Programming will be an added advantage
  • Salesforce Platform Developer I/II or Salesforce CPQ Specialist certification will
    be a great advantage
  • Java Certified Professional Developer (Professional Java Certification) would be
  • Salesforce Advanced Administrator Certified is a plus
  • Ruby Silver and Gold Certified is a plus

Soft Skills


  • Excellent in communicating product functionalities in business language to
    end users
  • Excellent in understanding business functional areas & product issues
  • Customer service-oriented and proactive in anticipating & resolving problems
  • Strong oral & written communication skills






About Zuora

Zuora is a SaaS company and the world’s foremost evangelist of the Subscription Economy. Zuora’s leading subscription relationship management platform helps enable businesses in any industry to launch or shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, open new revenue streams, and disrupt market segments to gain competitive advantage.

Want to learn more about Zuora? Visit Zuora's website.