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How to Use ChatOps to Automate Routine Tasks


Video Sections (total time: 5 minutes)

Intro
30s
Part 1
2m 51s
Part 2
1m 28s

How to Use ChatOps to Automate Routine Tasks

Brent Langston, Site Reliability Engineer at Oscar

At Oscar, it's all about simplicity. Especially on the Operations team, where Site Reliability Engineer, Brent Langston, built out ChatOps to allow anyone with permission to carry out routine tasks typically handled by operations team.

In this class, Brent walks through what happens when someone wants to increase the web-pool at Oscar, and explains how ChatOps increases visibility, improves the on-boarding process, and allows people to self-service.

5 min watch · Tech

About Oscar

Founded in 2012, Oscar is probably the last thing you would expect from a technology startup – a seemingly old-fashioned healthcare insurance provider. The company provides clients with the kind of clarity and simplicity we have come to expect from an e-commerce site. And, of course, they're hiring.

Current Job Openings at Oscar

Clinical

Medical Director, Complex Care

Tempe, Arizona, United States

Program Manager, STARS

Tempe, Arizona, United States

Manager, Population Health

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Clinical Review Operations Manager

Tempe, Arizona, United States

Clinical Implementation Manager

Tempe, Arizona, United States

Nurse Case Manager

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Complaints and Grievances Editor

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Regulator Case Management Expert

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Clinical Program Manager

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Complex Case Management Registered Nurse

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Complex Case Management Social Worker

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Spanish Speaking Social Worker Care Manager

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Compliance

Operational Compliance Analyst

Tempe, Arizona, United States

Delegate Oversight Analyst

Tempe, Arizona, United States

Audit Manager

New York, New York

Operational Compliance Associate

Tempe, Arizona, United States

Design

Director, Product Design

New York, New York

Executive Office

Executive Assistant

New York, New York

Insurance Operations

Operations Engineer

New York, New York

Associate Operations Manager Medical Coding

Tempe, Arizona, United States

Operations Analyst

New York, New York

Senior Manager, Provider Operations

Tempe, Arizona, United States

Operations Analyst Manager

Tempe, Arizona, United States

Insurance Operations Processor

Tempe, Arizona, United States

Operations Analyst

Tempe, Arizona, United States

Member Care and Service

Concierge Operations Manager

Tempe, Arizona, United States

Customer Service Representative

Tempe, Arizona, United States

Bilingual Customer Service Representative

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Project Manager

Tempe, Arizona, United States

Concierge Operations Team Lead

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People

Manager, People Strategy

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VP, Talent Strategy

New York, New York

Product

Product Specialist

New York, New York

Sales

Market Development Executive

Houston, Texas, United States

Market Development Executive

Atlanta, Georgia, United States

Market Development Executive

Miami, Florida, United States

Broker Support Sales Associate

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Sales Operation Team Lead

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Sales Team Lead

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National Sales Manager

New York, New York

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